Bank Of America Technology Operations Specialist - GBS 

India, Telangana, Hyderabad 

552516578

Job Description:

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• Assist administration teams with troubleshooting network/server issues and testing of system related issues.
• Implementing and maintaining security measures to safeguard data and applications.
• Educating users on best practices and new features.
• Regularly monitoring system performance and usage.
• Ensuring the organization adheres to regulatory compliance requirements.
• Managing and administering Microsoft 365 (user provisioning / de-provi

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• Education *
  • Any Graduate with Windows and Server technologies, Basic Networking concepts

• Certifications If Any
  • Preferably Microsoft 365 Fundamental, Microsoft 365 Administrator & MS Teams Administrator

• Experience Range *
  • Minimum 5-6 years of experience in Information technology, mainly on Microsoft 365 Administration domain

• Mandatory skills *

• 5+ years of experience with Microsoft Office 365 Administration.
• Expert experience/knowledge of Office 365 ProPlus/ & Online Applications
• Understands Microsoft MDM tools - Intune, Azure Identity and Rights Management, Enterprise Mobility Suite and ProPlus client behaviors as a result of changes.
• Desired skills *
• Understanding of ITIL v4, M365 Administration Certified
• Strong analytical skills/problem solving/conceptual thinking.
• Ability to work with technical and non-technical business users.

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