Cim Project Management Officer Software Iv - E4 jobs at Applied Materials in Taiwan, Hsinchu

What We Offer

Role Responsibilities:

• Lead process experiments, data analysis, and reporting across multiple products
• Characterize hardware and define methods using advanced plasma etch techniques (ICP, CCP, RIE, ion beam)
• Act as Product Manager, coordinating with field teams, customers, and engineering
• Provide technical training to field teams for new product introductions
• Collaborate with TSMC F20 and support on-site engineering needs
• Travel annually to Gloucester BU for product alignment and team collaboration
• Develop and execute engineering projects, troubleshoot issues, and guide junior engineers
• Create technical documentation and specifications
• Engage with vendors and lead cross-functional projects as needed

Qualifications:

• Master’s degree or above in a STEM-related field (PhD is a plus)
• 10+ years of hands-on experience in plasma etch
• Strong semiconductor engineering background
• Experience working with TSMC, managing cross-functional initiatives, or leading new product introductions
• Proven ability in complex problem solving and cross-team communication

Job Profile

Industrial Engineer (E4)

KEY RESPONSIBILITIES

• Manages and participate in complex Industrial Engineering and Operations Research related projects to improve semiconductors productivity and efficiency.
• Conduct a current-state assessment of business processes and identification of improvement opportunities. Based on this assessment, design, implement, and manage process improvement initiatives utilizing Lean Six Sigma methodologies.
• Train, mentor, and coach Champions, in the use of Six Sigma tools and methodology to ensure timely completion of projects with expected client results.
• Participate in productivity improvement studies such as cycle time reduction, Gemba and output improvement, and implementation in related to effective and efficient use of assets and production processes.
• Use Industrial Engineering technique such as time studies, simulation, value stream analysis, business process re-engineering, lean six sigma and Gemba to analyze and quantify and improve semiconductors fab’s operations.
• Develops continual improvement roadmap and oversees the deployment of these strategies across multiple functions.
• Used Applied Materials software (Simulation and other propriety applications) to develop models to automate the process of data analytics.
• Develop and implement models for cost, capacity, staffing and cycle time.
• Manage cost of ownership projects (CoO). Engage with customers to identifying and driving cost reduction, quantify the value of CIP’s and improvement projects, develop a CoO pareto with Year over Year targets and roadmap.

FUNCTIONAL KNOWLEDGE

• Regarded as the technical expert in Industrial Engineering and Operations Research in the semiconductor industry
• Demonstrates in-depth and/or breadth of expertise in Industrial Engineering and broad knowledge of semiconductor operations
• Direct experience with demonstrated success and financial results leading Six Sigma transactional & manufacturing projects
• Technical mastery of Six Sigma tools and methodologies including DMAIC, DFSS, and Lean
• Effective change agent, able to implement strategic initiatives in an organization
• Must possess effective project management skills and ability to influence at all levels of an organization

BUSINESS EXPERTISE

• Anticipates business and regulatory issues; recommends product, process or service improvements.
• Utilize benchmarking to identify best practices, both internal and external to the organization.
• Comfortable presenting findings and recommendations to key executives.
• Semiconductor industry experience.

LEADERSHIP

• Ability to lead and influence others within a matrix organization.
• Lead strategic projects while managing risk and resource requirements.
• Ability to effectively coach and mentor Champions and Process Owners.
• Resolvesobstacles/roadblocks,serves as a sounding board for problem resolution.

PROBLEM SOLVING

• Solves unique and complex problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions

Education:

• Bachelor's Degree or master’s degree in Industrial Engineering.
• Green Belt, Black Belt certification preferred.

7+ years in semiconductor industry, 3+ Years of Continuous Improvement experience required

Additional Job Description

Time Type - Full time

Scheduled Weekly Hours - 40

Work Shift - 10-Day 8-Hr (United States of America)

Cost Center - 200385-[0027] I/E Taiwan

Key Responsibilities

• Bridge HQ initiated changes with field team: representative of Applied Materials Taiwan to join HQ major projects (ex. CRM, QRAM, TKM, P&L), participate HQ design phase discussions and communicate field team to adopt changes timely. Continuously feedforward/feedback CIP ideas with HQ and field team, with successful change managements/program implementations

• SME of providing internal data and convert data into business/operation intelligence, provided FSO management and sales team with forecast revenue/GM%, market share, opportunity to grow service business.

• Coordinator of Taiwan FSO productivity improvements, facilitate region level productivity improvement discussions with aggressive target set, work with FSO managers to adopt productivity improvement BKM as well benchmarking practices across Taiwan sites.

• Good communication skill which help to discuss with HQ for CIP with valid business reason, also communicate with field team to understand the real intends and changes properly

• Strategic Program Management:

  • Execute cross-functional programs that support FSO transformation, operational efficiency, and customer experience.

  • Manage program risks, dependencies, and stakeholder expectations.

• Operational Excellence:

  • Execute process improvements across field service delivery, logistics, and customer support.

  • Analyze data to clarify KPI root causes and support process standardization.

Required Capabilities

• Quick learner: the ability to quickly make sense of and organize ambiguous situations

• Partner with stakeholders to achieve and accomplish

Minimum Qualifications

• 3 years (above) knowledge of semiconductor customers and peer equipment companies. Experienced in customer service (ex. CE), or cross functions rotation experience (ex. order management, business operation, spares operation, finance, contract management or relevant) is preferred.

• Interpersonal and communication skills: Ability to collaborate with cross-functional teams, build relationships, and influence stakeholders.

• Strong tactical discipline; coordinate and respond quickly to requests

• Good communication (written and verbal), organization, and influence skills

• Data analysis skill: MS Excel (ex: advanced functions, pivot tables)

• Personality with positive, proactive, detail-oriented, and responsible

Key Responsibilities

• Bridge HQ initiated changes with field team: representative of Applied Materials Taiwan to join HQ major projects (ex. CRM, QRAM, TKM, P&L), participate HQ design phase discussions and communicate field team to adopt changes timely. Continuously feedforward/feedback CIP ideas with HQ and field team, with successful change managements/program implementations

• SME of providing internal data and convert data into business/operation intelligence, provided FSO management and sales team with forecast revenue/GM%, market share, opportunity to grow service business.

• Coordinator of Taiwan FSO productivity improvements, facilitate region level productivity improvement discussions with aggressive target set, work with FSO managers to adopt productivity improvement BKM as well benchmarking practices across Taiwan sites.

• Good communication skill which help to discuss with HQ for CIP with valid business reason, also communicate with field team to understand the real intends and changes properly

• Strategic Program Management:

  • Execute cross-functional programs that support FSO transformation, operational efficiency, and customer experience.

  • Manage program risks, dependencies, and stakeholder expectations.

• Operational Excellence:

  • Execute process improvements across field service delivery, logistics, and customer support.

  • Drive standardization and best practices across accounts and teams.

• Change Management & Communication:

  • Execute change communication plan, training, and stakeholder engagement

  • Act as a liaison between field teams and corporate functions to ensure smooth adoption of new processes and tools.

Required Capabilities

• Quick learner: the ability to quickly make sense of and organize ambiguous situations

• Partner with stakeholders to achieve and accomplish

• Selfless and supportive approach to the role

Minimum Qualifications

• 5 years (above) knowledge of semiconductor customers and peer equipment companies. Experienced in customer service (ex. CE), or cross functions rotation experience (ex. order management, business operation, spares operation, finance, contract management or relevant) is preferred.

• Ability to act as an influencer: nurture relationships, build rapport and establish trust across multiple stakeholders

• Organized, structured approach to execution

• Strong tactical discipline; coordinate and respond quickly to requests

• Good communication (written and verbal), organization, and influence skills

Required:

• 10+ years of experience in Global Product Management, Business Management, and an Engineering background
• Semiconductor background
• MBA w/ BS or Masters in Engineering (ME, ChemE, EE, Materials, Etc.)
• Valid US Passport: must be able to travel within North America, Asia, Europe (25% or more) and have customer facing meetings to influence technical and commercial buyers for service products and capabilities
• Comfortable creating, communicating & presenting high level plans & results to internal executive partners that cover quarterly product, business and strategic reviews
• Must have knowledge of Chemical Vapor Deposition (CVD) Semiconductor product positioning
• Knowledge of improving CPW (Cost per Wafer) and COO (Cost of Ownership) through enhancing the equipment Wafer Output, Consumable and Non-Consumable Part Cost & Wafer Yield
• Knowledge of creating multi-year customer facing roadmaps that continue to add Value (CIP – Continuous Improvement Programs)
• Knowledge of how AI, sensor data & modeling can impact equipment performance & save equipment maintenance time and labor
• Semiconductor Capital Equipment Service Business Knowledge is highly preferred

Key Responsibilities

• Owns positioning and penetrating Service Product Development Programs
  • Aligns customers voice and high value problems with service products & capabilities
  • Creates valuable year over year roadmaps to achieve higher level of customer trust and satisfaction
  • Drives internal cross functional teams to deliver differentiated AIx, Preventative and Corrective Maintenance solutions that impact equipment uptime and improved on wafer results
  • Manages Sales and Business Development teams to create strategies and forecast service growth plans for the next 4 years
• Owns service product penetration strategies, roadmaps and value delivery
• Facilitates intercompany communication to align on product strategies, provide guidance on pricing, spare level contents, and restricted part orders. Facilitates alignment meeting for product roadmap and market proliferation
• Leads coordination between various intercompany groups (such as Operations, Engineering and Global Product Management) to achieve year over year product improvements that impact wafer output, cost & yield

Functional Knowledge

• Demonstrates comprehensive understanding of concepts and principles within own job family and knowledge of other related job families

• Applies in-depth understanding of how own discipline integrates within thesegment/function

Leadership

• Manages multiple related teams, sets organizational priorities and allocates resources

Problem Solving

• Identifies and resolves complex technical, operational and organizational problems

Impact

• Impacts the business results of a team or area by supporting and funding of projects, products, services and/or technologies and developing policies and plans
• Guided by business unit, department or sub-functional business plans

Interpersonal Skills

• Influences others internally and externally, including senior management

Key Responsibilities

• Lead full product PRD.

• Identify marketing roadmap and future customer needs in order to provide correct product roadmap.

• Identify need -Analysis, Develop and Transfer new application capabilities in the system envelope from product division to customer application support team.

• Technically leads difficult, complexproblem-solvingsolutions.

• Defines customer technical requirements, through deep analysis and clear understanding of the product roadmap.

• Key member in red team.

• Generate patents.

• Define new methodologies in order to optimized system performance for specific application.

• Lead customer technical review meetings.

• This technical staff position leads and/or develops and executes exceptionally complex technology and engineering projects and leads research and development of new technologies as appropriate.

• Works on critical complex issues that impact longer term product development and business success measured by one or more of the following: incremental revenue growth, market share increases, key customer penetrations, time to market improvement and commercial value of the work.

• Develop innovative solutions as part of proven track record of significant technology contributions.

• Leads and collaborates to contribute to the development of new principles and concepts.

• Guides less experienced engineers in utilizing techniques to define methods and new technologies and apply them on unusually complex systems.

• Involved in judging the approach and verifying the validity of technical strategies.

Qualifications

• Over 10 years of experience in the EBI market in leading product positions

• Strong understanding of VC applications and customer high value problems (HVP)

• Proven ability to identify VC segment market trends and direct product development accordingly

• Technical capability: Deep understanding of VC imaging, process structures, algorithms, and applications

• Excellent customer-facing skills, with the ability to effectively communicate and address customer needs

Responsibilities

• Manage Weekly RAM P1 Assignments and internal escalations under limited supervision

• Problem Statement Development for Critical Parts on Executive Summary

• Customer Escalation Management as assigned

• Constrained Part Management & Resolution

• Supplier capacity issue resolution

• Develop Recovery plans and communicate to internal customers, including executives

• Perform Root Cause Corrective Actions for Critical Escalations

• Coordination within Spares Execution Functions and other cross functional teams

• Manage Cross Functional Task Forces

• Products obsolescence Management

• New Spares product support

• Manage the execution of the plan and ensure that the escalation can be resolved quickly and efficiently. For chronic part shortages, collaborate the various functions needed to achieve a long-term resolution to mitigate the constraint(s).

• Ensure that suppliers are properly maintaining and updating delivery dates in SAP.

Key Attributes

• Highly Motivated

• Results Oriented

• Self-starter

• Strong analytical capabilities

• Solves complex problems; takes a new perspective on existing solutions; exercises judgement based on the analysis of multiple sources of information

• Builds and maintains positive and effective relationships with internal and external customers, partners, and vendors.

Role Requirement

• Bachelor or above in Supply Chain Management but will consider other business-related functions.

• Minimum of 5 years of experience in a combination of purchasing, planning, logistics, customer service role, or equivalent

• At least 4 years of experience with SAP and the materials management functions

• Experience working with independent demand parts in the semiconductor manufacturing equipment industry

• Have the ability to work independently and an ability to resolve a wide variety of service supply chain issues.

• Be able to explain difficult or sensitive information with internal customers and executives.

• Have a track record of working to build consensus across diverse functions and organizations.

• Direct experience in working with external suppliers