Applied Materials Non-Technical Project/Program Management III - B3 Taiwan, Hsinchu 157944935
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Key Responsibilities
Bridge HQ initiated changes with field team: representative of Applied Materials Taiwan to join HQ major projects (ex. CRM, QRAM, TKM, P&L), participate HQ design phase discussions and communicate field team to adopt changes timely. Continuously feedforward/feedback CIP ideas with HQ and field team, with successful change managements/program implementations
SME of providing internal data and convert data into business/operation intelligence, provided FSO management and sales team with forecast revenue/GM%, market share, opportunity to grow service business.
Coordinator of Taiwan FSO productivity improvements, facilitate region level productivity improvement discussions with aggressive target set, work with FSO managers to adopt productivity improvement BKM as well benchmarking practices across Taiwan sites.
Good communication skill which help to discuss with HQ for CIP with valid business reason, also communicate with field team to understand the real intends and changes properly
Strategic Program Management:
Execute cross-functional programs that support FSO transformation, operational efficiency, and customer experience.
Manage program risks, dependencies, and stakeholder expectations.
Operational Excellence:
Execute process improvements across field service delivery, logistics, and customer support.
Drive standardization and best practices across accounts and teams.
Change Management & Communication:
Execute change communication plan, training, and stakeholder engagement
Act as a liaison between field teams and corporate functions to ensure smooth adoption of new processes and tools.
Required Capabilities
Quick learner: the ability to quickly make sense of and organize ambiguous situations
Partner with stakeholders to achieve and accomplish
Selfless and supportive approach to the role
Minimum Qualifications
5 years (above) knowledge of semiconductor customers and peer equipment companies. Experienced in customer service (ex. CE), or cross functions rotation experience (ex. order management, business operation, spares operation, finance, contract management or relevant) is preferred.
Ability to act as an influencer: nurture relationships, build rapport and establish trust across multiple stakeholders
Organized, structured approach to execution
Strong tactical discipline; coordinate and respond quickly to requests
Good communication (written and verbal), organization, and influence skills
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