Boston Scientific Senior Business Analyst Customer Identity Data Activation 

Costa Rica, Alajuela Province, El Amparo 

99702268

Costa Rica-Coyol

About the role:

Reporting to the Customer Identity & Personalization Program Manager, the Sr. Business Analyst is an interface to understanding the connection between the business and technology and is responsible for understanding the business requirements and partnering with the Product Owner to prioritize requirements within the product roadmap in alignment with the program strategy.

Key Responsibilities:

• Provide day-to-day support for existing technology.
• Gain an in-depth working knowledge of existing technologies and touch points with other enterprise level systems.
• Provide support during initial launches/rollouts of new technologies.
• Analyzing business processes on a large scale and devising strategies to improve efficiency.
• Collaborate with business stakeholders and technical partners
• Works closely with stakeholders to identify goals and improve processes.
• Translate processes and technologies into business value
• Documentation of business & system processes
• Ensure awareness and compliance with applicable standard operating procedures to meet, comply and champion all quality and regulatory commitments of Boston Scientific, especially HCP compliance guidance, data privacy and country regulations
• Collaborate with the product owner on user story drafting & scrum ceremony best practices
• Conduct formal product testing
• Participate in scrum events like daily stand-up, grooming, sprint planning, retrospectives

Behavioral Skills:

• Strong collaboration skills.
• A bias for action.
• Strong organizational and project management skills
• Ability to multi-task and prioritize work with limited direction.
• Excellent written and verbal communication skills.
• Strong analysis skills; able to collect and analyze business information
• Experience with business case/user story development and implementation
• Experience in a matrix organization managing multiple stakeholders

Minimum Qualifications:

• Bachelor’s degree in Computer Science, Business, Technology or related fields.
• 3+ years of experience as a Senior business analyst, Digital product owner or experience planning and managing technology business requirements.
• Advanced skills in Excel, PowerPoint
• Experience with Agile, Lean or User Centered Design methodologies.
• Proficient in project management and communication tools like: Office365, Teams, JIRA, PPT, Slack, Trello, Confluence, Visio or MIRO
• Advance English Level

Preferred Qualifications:

• Scrum certification is a plus
• IAM, Marketing, or MedTech knowledge is a plus