Boston Scientific Business Analyst 

Costa Rica, Alajuela Province, El Amparo 

138721730

Costa Rica-Coyol

Key Responsabilites:

• Analyze and evaluate existing business processes to identify areas for improvement.
• Design, document, and implement new business processes and workflows that drive key commercial business priorities for the Neuromodulation division.
• Collaborate with business partners gather requirements and ensure alignment.
• Develop and maintain process documentation, including flowcharts, process maps.
• Facilitate process workshops and training sessions as needed.
• Monitor and measure process performance using key performance indicators (KPI) and other metrics.
• Identify and troubleshoot process related issues, providing solutions and recommendations for improvement.
• Support the implementation of IT systems and tools that enhance business experiences.
• Create and execute test scripts on appropriate projects.
• Ensure compliance with industry regulations and standards in all process related activities. Understand and stay in compliance with internal standard software methodologies.
• Partner with existing technical teams to enhance knowledge of Customer Relationship Management and analytics solutions.

Minimum Requirements:

• Bachelor's degree in Computer Science or related field.
• Proficiency in Microsoft Office Package
• Intermediate English Level
• Submit resume in English

Preferred qualifications:

• Experience in SalesForce.com
• Data analytics solutions experience