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Boston Scientific Business Analyst 
Costa Rica, Alajuela Province, El Amparo 
138721730

02.08.2024

Costa Rica-Coyol


Key Responsabilites:

  • Analyze and evaluate existing business processes to identify areas for improvement.
  • Design, document, and implement new business processes and workflows that drive key commercial business priorities for the Neuromodulation division.
  • Collaborate with business partners gather requirements and ensure alignment.
  • Develop and maintain process documentation, including flowcharts, process maps.
  • Facilitate process workshops and training sessions as needed.
  • Monitor and measure process performance using key performance indicators (KPI) and other metrics.
  • Identify and troubleshoot process related issues, providing solutions and recommendations for improvement.
  • Support the implementation of IT systems and tools that enhance business experiences.
  • Create and execute test scripts on appropriate projects.
  • Ensure compliance with industry regulations and standards in all process related activities. Understand and stay in compliance with internal standard software methodologies.
  • Partner with existing technical teams to enhance knowledge of Customer Relationship Management and analytics solutions.

Minimum Requirements:

  • Bachelor's degree in Computer Science or related field.
  • Proficiency in Microsoft Office Package
  • Intermediate English Level
  • Submit resume in English

Preferred qualifications:

  • Experience in SalesForce.com
  • Data analytics solutions experience