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US Bank Partner Support Specialist Category Customer 
Poland 
996808186

16.07.2024

Key responsibilities:

  • (mainly via emails but also via phone) regarding transacting, funding, reporting, boarding and financial queries.
  • Collaboration with other teams - Technical Partner Support, Product Support, Sales, Onboarding
  • Tracking of issues, recommending changes to improve work quality and productivity.
  • Communication and trainings to partners on project/process changes.

Requirements:

  • Fluent oral and written communication skills in Polish and English
  • Interest in the FinTech / banking industry;
  • Good knowledge of MS Office
  • Strong communications skills
  • High level of accuracy and attention to detail
  • Strong multi-tasking and time-management skills
  • Out of the box thinking

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