US Bank Partner Support Specialist Category Customer 

Poland 

996808186

Key responsibilities:

• (mainly via emails but also via phone) regarding transacting, funding, reporting, boarding and financial queries.
• Collaboration with other teams - Technical Partner Support, Product Support, Sales, Onboarding
• Tracking of issues, recommending changes to improve work quality and productivity.
• Communication and trainings to partners on project/process changes.

Requirements:

• Fluent oral and written communication skills in Polish and English
• Interest in the FinTech / banking industry;
• Good knowledge of MS Office
• Strong communications skills
• High level of accuracy and attention to detail
• Strong multi-tasking and time-management skills
• Out of the box thinking