US Bank Key Customer Support Specialist Category 

Poland 

238248278

Basic Qualifications
- High school diploma or equivalent
- Two to three years of customer service experiencePreferred Skills/Experience
- Strong verbal, written, and interpersonal communication skills- Excellent telephone skills including listening and demonstrating courtesy, empathy, and accuracy- Proficient in and able to navigate all relevant computer systems in order to pull reports, shadow clients, and troubleshoot technical issues, etc.
- Ability to perform interest calculations and account adjustments
- Strong analytical and problem-solving skills
- Ability to manage multiple tasks/projects and deadlines simultaneously