You will report directly to our ESS Senior Director ofExecutive and Internal Communications, and you’ll work out of our Headquartersin Charlotte, North Carolina OR our Rosemont, Illinois location on a Hybrid (3+ days) work schedule.
In this role, you will impact the organization by: - Develop and execute comprehensive internal communication strategies that align with the organization's objectives and support a positive workplace culture.
- Collaborate with senior leadership to ensure consistency in messaging across all internal communication channels.
- Create and manage internal communication materials, including newsletters, announcements, comms plans, key messages, and presentations
- Measure and evaluate the effectiveness and impact of internal communications activities and initiatives and provide insights and recommendations for improvement.
- Oversee the internal communications channels, tools and processes to deliver timely and relevant information across the organization.
- Design and implement initiatives that promote employee engagement and participation in company activities and programs.
- Facilitate open lines of communication between employees and management to address concerns and gather feedback.
- Organize and manage internal events that foster team building and reinforce the company's culture and values.
- Build and maintain strong relationships with internal and external stakeholders, and act as a trusted advisor and subject matter expert on internal communications.
- Collaborating with cross-functional teams to ensure consistent messaging and alignment with company goals
- This is an individual contributor and hands-on role that partners with a team of internal communications professionals, providing guidance and support to junior communication team members and fostering a culture of collaboration
- Act as a trusted advisor to senior leadership on matters related to internal communication and employee engagement
YOU MUST HAVE: - 10+ years of experience in internal communications or related roles, preferably in a global and complex organization.
- Proven track record of developing and executing successful internal communication strategies
- Excellent project management skills, with the ability to handle multiple tasks and deadlines simultaneously.
- Proficiency in using communication tools and platforms, including intranet systems, email marketing software, and social media.
- Strong analytical skills, with the ability to measure and report on the effectiveness of communication strategies.
- Creative thinking and problem-solving abilities, with a proactive approach to addressing challenges.
- Exceptional communication skills, both written and verbal, with the ability to tailor messages to different audiences and channels.
- Highly motivated, self-directed and resilient, with the ability to work under pressure and handle multiple tasks and deadlines.
WE VALUE: - Bachelor's degree in communications, journalism, public relations or related field.
- Master's degree in communications or business administration
- Strong leadership, business acumen and stakeholder management skills.
- Understanding of the technology industry
- Knowledge of digital and social media platforms
Additional Information - JOB ID: req469465
- Category: Communications
- Location: 855 S Mint St,Charlotte,North Carolina,28202,United States
- Exempt