Bank Of America Fulfillment Specialist DMUT Global Banking Operations 

China, Shanghai, Shanghai 

992342337

Responsibilities:

• Ensure the account on-boarding, account maintenance, product onboarding/maintenance requests are delivered in accordance with the operating procedures, CDD requirements for the branches
• Ensure all internal reporting and matrixes aligned to the agreed SLA, on-boarding and maintenance governance
• Verify clients’ on-boarding documents to ensure they are duly signed as per board resolution, the supporting KYC documents are received in good order per branch’s CDD requirements
• Track the Monthly Doc Exception Report, Mandate Outstanding Case Log, etc.
• Support the Team Lead in coordinating with branches for the doc retrieval requests from internal, external, business partners
• Perform detailed doc/agreement review of account maintenance and product maintenance requests to ensure they are duly signed, the supporting KYC documents are received in good order per branch’s CDD requirements
• Coordinate with branch account service team for the backend system operational tasks.

Skills:

• Bachelor degree.
• At least 3-5 years working experience in banking industry.
• Be familiar with regulation on AML, account opening/maintenance, and other relevant PBOC/SAFE regulatory requirement, e.g. FDI, cross border RMB, etc.
• Be familiar with Treasury and Trade product knowledge, e.g. domestic/cross border cash pooling, e-banking, TIPS, multibank solution, E-draft, etc.
• Be familiar with KYC checklist for client onboarding, account opening and maintenance documentation requirement, Treasury and Trade product agreements, etc.
• Client facing experience (e.g. client servicing, fulfillment, etc.) is a plus.
• Strong sense of prudent process and operational risk control.
• Detail-oriented and high sense of responsibility.
• Good sense of team work spirit and good communication skills.
• Good command of English, both written and oral.
• Good office skills, e.g. Excel etc. Database skill is preferred.
• Self-motivated in task handling and personal development, good team player and good learning capability.