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To change lives, we have to create direct relationships with consumers, and the best way to accelerate this process is through Digital.
Purpose & Overall Relevance for the Organization:
To provide elevated focus through the supply to firstly create superior On Time availability and strong delivery controls for defined articles at Retail Intro/Launch. Executing all system & communication related activities, ensuring that critical launch demand fulfilled via European Fulfilment Centers will be satisfied on time creating high launch on time delivery (LOTD).
Key Responsibilities:
Work with and support other Omni channel Fulfilment functions Inbound planning, Fulfilment Center Planning, Customer Fulfilment & deployment with the aim of driving LOTD delivery for launch.
Create visibility of availability status for critical articles at RID/HLD
When supply constrained execute ad-hoc allocations in line with business priorities
Ensure that allocation horizons are managed to capture launch demand
Provide visibility of launch volumes and ship dates to EFCs to prepare operationally
Lead cross-functional meetings to share the availability expectations and plan flow of goods
Liaise with Inbound planning- and Fulfilment Center Planning to ensure key launch priorities have the highest priority at origin and intake
Provide information to key stake holders within Europe Demand Planning and Europe Marketing
Assess impact of changes to RID/HLD change RDD/CDD when required and communicate to other stakeholders BU/Markets
“Process owner” for strategic launches. Thorough understanding of all marketing and business needs. Establish standard framework and templates/reports
Key Relationships:
Product Supply
Omni channel fulfilment teams (Inbound planning, Fulfilment Center Planning, Customer fulfilment, deployment)
European Fulfilment Center Operations
Account operations & Customer service teams
Global IT
Europe Marketing Operations
Europe Demand Planning
Knowledge, Skills and Abilities:
In depth knowledge of supply chain mechanics
Process thinking
Strong reporting & analytical skills
Operations as well as commercial mindset
Excellent knowledge of Customer Service processes
Demonstrating initiative and acting result oriented
Ability to accept and meet critical deadlines with good planning and organization skills
Strong communication skills
Requisite Education and Experience / Minimum Qualifications:
A university degree with emphasis in the areas of business, information systems, logistics or operations
Two to three years of work experience in supply chain management
Strong skills in ERP (SAP)/WMS systems & Microsoft Office Suite
Ability to work within different cultures and levels
Fluent in English (oral and in writing)
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