Bank Of America Program Manager 

United Kingdom, England, Chester 

990801811

The Team:

• Large organization with teams located in US, Brazil, Mexico, UK, and India. Supporting programs being handled by roughly 350+ associates with total HC of 900+
• Mix of traditional payment products (ACH, Wire) and new innovations (Recipient Select, Ripple)
• Sizeable Investment spending in projects like ISO & Global Payments Transformation
• Team/Enabling Awards
• Euromoney: Best Bank for payments and treasury 2021
• Global Finance: Best Bank for Payments & Collections; Best Bank for Cash Management
• Global Finance Innovators 2022: Outstanding Innovations in Payments- Recipient Select.

Responsibilities:

• Responsible for the planning, coordinating, and delivery of defined deliverables for a larger program which requires engagement from teams across multiple organizations.
• Establishes the target outcomes in partnership with the stakeholders, coordinates delivery, manages risks, ensures compliance to standards, and provides visibility into the health of the program.
• Establishes and builds relationships with business and technology leaders across multiple organizations, as well as Compliance and Risk.
• Manages financials for the program, assist with resource planning, and facilitate sync points between business and technology leaders across multiple organizations.
• Coordinates and facilitates the program routines – e.g., kick-off, status reviews, stakeholder meetings, change controls, tollgates, etc. Plans and coordinates delivery and dependencies across multiple organizations.
• Promotes/facilitates communication and collaboration across organizations to achieve the target outcomes and timeline. Facilitates dependency management/risk management/impediment removal.
• Responsible to provide status updates to stakeholders and leadership pertaining to the target outcomes, delivery, risks/issues, and schedule. Ensures that execution is aligned with target outcomes by working with the sponsor/stakeholders. Ensures the work delivered complies with Enterprise Change Management standards. Tracks the success metrics and reviews performance with stakeholders and leadership.
• Manages the financials and assists with resource planning for the program. Provides input to define/improve the Change Management process for the Portfolio.

What we are looking for:

• Experience with project management methodology (Preference for Agile, but experience with any SDLC pertinent)
• Ability to manage and communicate across various stakeholders of various disciplines and various levels
• Good understanding of the Bank’s payments infrastructure and industry trends
• Good verbal and written communication skills

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
• 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.
• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.
• Access to an Employee Assistance Program for confidential support and help for everyday matters
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.