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JPMorgan Program Office Manager 
United Kingdom, England, London 
795245017

07.09.2024

As a Program Office Manager in Cloud Foundational Services, you'll draw on your strengths managing people and processes to support and manage technology projects and programs that typically span multiple lines of business and have firm-wide implications. You'll collaborate with your teammates to drive these projects and programs from initiation through to implementation, including: establishing requirements, evaluating priorities and deadlines, forming and iterating a backlog, planning and tracking delivery, maintaining JIRA and Confluence records, ensuring that relevant risks, issues and dependencies are being managed, and reporting at various levels across the organization.

Job responsibilities

  • Develop and execute comprehensive project and program plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
  • Identify and manage risks, issues and dependencies - proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
  • Collaborate with cross-functional teams, including engineering, product, delivery and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
  • Ensure project and program data is correctly represented in the appropriate system of record and produce periodic roadmaps and reporting to meet the needs of stakeholders across the organization
  • Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
  • Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team

Required qualifications, capabilities and skills:

This role requires a wide variety of strengths and capabilities, including:

  • BS/BA degree or equivalent experience (preferably in Computer Science or IT)
  • 5+ years’ experience operating as a senior Program Office/Transformation Office manager, and/or supporting or managing multiple projects and programs
  • Knowledge of project management standards and methodologies (Agile certification preferred)
  • Experience with project management and Agile tools (Confluence, JIRA, JIRA Align, MS Project, MS Teams)
  • Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals
  • Experience of delivering platforms at scale via any of the major public cloud providers (AWS, GCP, Azure), ideally in a financial markets setting
  • Good understanding of the public cloud including the value proposition, architectural concerns, adoption pros and cons and the major groupings of cloud product offerings