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Capital One Sr Associate Process Manager - Small Business Bank Data Management United States, Virginia, Arlington 990033146
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General Responsibilities:
Drive process improvement as part of re-engineering efforts across Small Business Bank. Define current state, identify gaps/opportunities, map solutions, and prioritize execution.
Collect, analyze and measure process data, to initiate sustainable business practices and procedures and for reporting to senior leadership
Oversight of multiple processes: monitor, report, and plan process improvement or redesign initiatives; define, establish, and manage process controls; identify process improvement opportunities and implement them through collaboration with other groups; make final recommendations for approval on changes
Covers compliance and operational risks and is responsible for developing risk management strategies.
Developing and maintaining formal process documentation including procedures and process flow diagrams
Work closely with data stewards to identify gaps in data registration and help to facilitate working sessions to help understand what those gaps are and coordinate remediation where needed; implement process improvements to drive issue resolution/risk mitigation activities involving Data Management
Partner with other LOB’s to drive execution around written policies and procedures related to data compliance.
Would assist in conducting periodic internal reviews or audits to ensure that compliance procedures are followed.
Position requires strong judgment, problem solving, job specific skills, communication and leadership.
Basic Qualifications:
At least 1 year of experience in Process Management
At least 1 year of experience with Microsoft Office or G Suite
Preferred Qualifications:
Bachelor’s Degree
Lean, Agile, Six Sigma, Business Process Management, or Project Management certification
2+ years of experience in Process Management
2+ years of experience in Process Design
2+ years of Agile Experience
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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