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Capital One Sr Associate Process Manager - Small Business Bank Data Management 
United States, Virginia, Arlington 
990033146

26.06.2024
Center 2 (19050), United States of America, McLean, Virginia Sr. Associate, Process Manager - Small Business Bank Data Management

General Responsibilities:

  • Drive process improvement as part of re-engineering efforts across Small Business Bank. Define current state, identify gaps/opportunities, map solutions, and prioritize execution.

  • Collect, analyze and measure process data, to initiate sustainable business practices and procedures and for reporting to senior leadership

  • Oversight of multiple processes: monitor, report, and plan process improvement or redesign initiatives; define, establish, and manage process controls; identify process improvement opportunities and implement them through collaboration with other groups; make final recommendations for approval on changes

  • Covers compliance and operational risks and is responsible for developing risk management strategies.

  • Developing and maintaining formal process documentation including procedures and process flow diagrams

  • Work closely with data stewards to identify gaps in data registration and help to facilitate working sessions to help understand what those gaps are and coordinate remediation where needed; implement process improvements to drive issue resolution/risk mitigation activities involving Data Management

  • Partner with other LOB’s to drive execution around written policies and procedures related to data compliance.

  • Would assist in conducting periodic internal reviews or audits to ensure that compliance procedures are followed.

  • Position requires strong judgment, problem solving, job specific skills, communication and leadership.

Basic Qualifications:

  • At least 1 year of experience in Process Management

  • At least 1 year of experience with Microsoft Office or G Suite

Preferred Qualifications:

  • Bachelor’s Degree

  • Lean, Agile, Six Sigma, Business Process Management, or Project Management certification

  • 2+ years of experience in Process Management

  • 2+ years of experience in Process Design

  • 2+ years of Agile Experience

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.