IBM ACS-Support Engineer-RSET - EU shift 

Bulgaria, Sofia 

988854298

Required Technical and Professional Expertise

• 5+ years’ experience in Customer Service, Collections/Accounts Receivable
• Must have excellent phone and written communications skills
• Must be client focused, and have good problem solving & decision-making skills
• Must have good knowledge of Microsoft Suite and ability to learn other software systems
• Ability to work well both with groups and independently in an office setting and Remote
• Ability to communicate both verbally and written
• Ability to work on multiple tasks at one time

Preferred Technical and Professional Expertise

• 5+ years’ experience in Customer Service, Collections or Accounts Receivable
• Advanced account reconciliations