Microsoft Gaming Community Program Manager 

Taiwan, Taoyuan City 

98847512

Required Qualifications:

• Bachelor's Degree in Human Resources, Business, or related field AND 6+ years experience in Human Resources or business; OR Master's Degree in Human Resources, Business, or related field AND 4+ years experience in Human Resources or business experience; OR equivalent experience.
• 5+ years of experience in program/project management or equivalent
• 2+ years of community engagement and development strategies including the development of a holistic architecture of websites, forums, and emerging tools and practices

Preferred Qualifications:

• Gaming industry knowledge or experience
• Experienced with project management tools and Microsoft Office software
• Experience working with executive leaders
• Experience with facilitating large group discussions on complex topics
• Experience working with multiple organizational structures
• Energetic self-starter, using data to drive decisions
• Proven ability to work in a fast-paced environment and adapt to changing priorities quickly and efficiently
• Proven ability to influence others and drive decisions, without being in a position of authority
• Proficient written and verbal communication skills, with attention to detail

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

• Holistically drive programs that generate empathy and understanding of unique community needs and perspectives at the executive level to accelerate organizational transformation
• In partnership with the Community Leads and Microsoft Gaming, build and maintain relationships with internal community influencers by driving the ongoing dialogue
• Act as Program Manager for the internal communities, including management of event staff and logistics.
• Demonstrate leadership as you navigate ambiguity while creating clarity around strategy and assisting with prioritization of goals.
• Execute on communications strategies in partnership with the communities and other stakeholders
• Provide direct coaching, tools, and responsive support to Community leaders across geographies to ensure successful program delivery and sustained engagement.
• Support the design and deployment of onboarding, training, and development experiences for Community Leaders, and Executive Sponsors.
• Lead implementation of governance models to drive consistency, accountability, and strategic alignment across chapters, functions, and geographies.
• Act as a connector between community leaders, HR partners, business stakeholders, and the broader Gaming Inclusion team to ensure alignment, collaboration, and impact amplification.
• Manage and maintain key resources, playbooks, communications, and internal processes that enable scaled and consistent execution of community programs.
• Track engagement, community health, and program impact through qualitative and quantitative data; synthesize findings into insights that guide future investments and interventions.
• Partner with the broader Gaming Inclusion team to surface identity-informed insights and help integrate community input into systemic solutions.
• Embody our