Boston Scientific Business Process Analyst 

Netherlands, Limburg 

988193108

Your responsibilities include:

• Providing high level support and coordination of support for SAP, Global and Local applications and systems ensuring a high level of responsiveness and satisfaction
• Log and manage Tickets for SAP support, Global and Local applications to remediate disturbances in the day-to-day operations
• Collaborate with Corporate IT on issue resolution
• Manage SAP Users Requests
• Identify areas for improvement
• Work with department colleagues to deliver solutions
• Acting as Subject Matter Expert by providing expertise and support on SAP, Global applications like GLS, MES as well as Local applications like WM6, PackSize
• Troubleshooting and diagnosing reported problems and working to understand and correct problems as well as recommending workarounds
• Creating and maintaining all required technical documentation
• Perform unit and formal testing, communicate testing results to Corporate IT
• Capture, define and translate Business requirements

Required Qualifications:

• Education level: HBO level or MBO and a minimum of 2 years in SAP business process experience in Distribution and Logistics environment
• SAP Warehouse Management knowledge is a must and EWM is a plus; Distribution and Logistic process and system knowledge is a must
• Knowledge of MS Office applications (Word, Excel, PowerPoint and Outlook) and willingness to learn additional software programs
• Strong analytical and troubleshooting skills
• Experience in facilitating the change process
• Good written and oral communication skills in English. Knowledge of other European languages is an asset
• Pro-active, self-reliant and an effective team player who takes initiative and is creative in finding solutions/ solving problems
• Motivated, flexible, accurate, critical thinking and able to work independently
• Ability to work successfully in a cross-functional, global environment
• Ability to handle multiple priorities simultaneously
• International mindset and resistance to stress
  

Preferred Qualifications:

• Experienced in Boston Scientific’s business & quality systems
• Understanding of Kerkrade business processes
• SAP S4HANA/EWM, GTS experience