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Boston Scientific Business Process Analyst 
Netherlands, Limburg 
988193108

30.08.2024


Your responsibilities include:

  • Providing high level support and coordination of support for SAP, Global and Local applications and systems ensuring a high level of responsiveness and satisfaction
  • Log and manage Tickets for SAP support, Global and Local applications to remediate disturbances in the day-to-day operations
  • Collaborate with Corporate IT on issue resolution
  • Manage SAP Users Requests
  • Identify areas for improvement
  • Work with department colleagues to deliver solutions
  • Acting as Subject Matter Expert by providing expertise and support on SAP, Global applications like GLS, MES as well as Local applications like WM6, PackSize
  • Troubleshooting and diagnosing reported problems and working to understand and correct problems as well as recommending workarounds
  • Creating and maintaining all required technical documentation
  • Perform unit and formal testing, communicate testing results to Corporate IT
  • Capture, define and translate Business requirements

Required Qualifications:

  • Education level: HBO level or MBO and a minimum of 2 years in SAP business process experience in Distribution and Logistics environment
  • SAP Warehouse Management knowledge is a must and EWM is a plus; Distribution and Logistic process and system knowledge is a must
  • Knowledge of MS Office applications (Word, Excel, PowerPoint and Outlook) and willingness to learn additional software programs
  • Strong analytical and troubleshooting skills
  • Experience in facilitating the change process
  • Good written and oral communication skills in English. Knowledge of other European languages is an asset
  • Pro-active, self-reliant and an effective team player who takes initiative and is creative in finding solutions/ solving problems
  • Motivated, flexible, accurate, critical thinking and able to work independently
  • Ability to work successfully in a cross-functional, global environment
  • Ability to handle multiple priorities simultaneously
  • International mindset and resistance to stress

Preferred Qualifications:

  • Experienced in Boston Scientific’s business & quality systems
  • Understanding of Kerkrade business processes
  • SAP S4HANA/EWM, GTS experience