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Responsibilities:
Execute the Compliance Management Program by advising business lines on the application of privacy requirements, development of controls and monitoring, remediation/corrective action of compliance breakdowns, and changes in law or regulation;
Provide tailored privacy compliance and risk guidance, advice, and effective challenge to diverse stakeholders and across job levels through various interactions and forum engagements
Closely follow emerging privacy risks and trends across the country, including the development of new privacy laws. Identify trends in data and advise on identified current and emerging privacy risks;
Maintain subject matter expertise of applicable privacy laws and regulations such as FCRA, FACTA, TCPA, TSR, CAN-SPAM, GLBA, PIPEDA, UK DPA, FFIEC guidance, CCPA, CA SB1
Active involvement with privacy compliance testing and third party compliance teams as well as other risk and compliance partners;
Review privacy-related complaints generated from business lines and provide guidance on remediation; escalate and facilitate with subject matter experts, when necessary;
Evaluate Internal Audit, Regulatory Exam, and self-identified privacy issues and events for compliance impacts;
Assist in capturing, maintaining, and analyzing compliance data, interpreting it to ensure consistency and adequate Compliance Risk Management;
Participate in reporting activities used by Senior Leadership; and
Travel to various Capital One locations as necessary.
The ideal candidate will possess:
Subject matter expertise in Privacy laws, regulations, and trends;
Clear results orientation and focus on achieving both short and long term goals;
A proven track record of supporting and working across business lines and functions and with a senior management team;
Ability to navigate “gray space” or ambiguous situations to drive and execute an agenda in a fluid environment;
Solid teamwork skills; ability to build and leverage the capabilities of a high-performing team;
Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills;
Strong judgment, influencing skills, integrity, and discretion in handling highly sensitive issues;
Ability to effectively challenge first line of defense risk taking, risk assessments, and risk mitigation efforts;
Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment;
Strong project management, process management, and organizational skills;
A collaborative, energetic, solution-oriented, and innovative leadership style;
Ability to balance operating independently with appropriate escalation and interaction with senior leadership;
Willingness to work as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department; and
Understanding of key regulatory and audit requirements and three lines of defense risk management framework.
Basic Qualifications:
Bachelor’s Degree or Military experience;
At least 4 years of experience in compliance, or at least 4 years of experience in legal, risk management, or audit;
Preferred Qualifications:
Master’s degree or Juris Doctor;
5+ years of experience in Privacy compliance, or 5+ years of experience in legal, risk management or, audit;
Auto finance or auto industry experience;
CIPP (Certified International Privacy Professional) certification or CRCM (Certified Regulatory Compliance Manager) certification
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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