Capital One Compliance Privacy Manager 

United States, Texas, Plano 

985523924

Responsibilities:

• Execute the Compliance Management Program by advising business lines on the application of privacy requirements, development of controls and monitoring, remediation/corrective action of compliance breakdowns, and changes in law or regulation;

• Provide tailored privacy compliance and risk guidance, advice, and effective challenge to diverse stakeholders and across job levels through various interactions and forum engagements

• Closely follow emerging privacy risks and trends across the country, including the development of new privacy laws. Identify trends in data and advise on identified current and emerging privacy risks;

• Maintain subject matter expertise of applicable privacy laws and regulations such as FCRA, FACTA, TCPA, TSR, CAN-SPAM, GLBA, PIPEDA, UK DPA, FFIEC guidance, CCPA, CA SB1

• Active involvement with privacy compliance testing and third party compliance teams as well as other risk and compliance partners;

• Review privacy-related complaints generated from business lines and provide guidance on remediation; escalate and facilitate with subject matter experts, when necessary;

• Evaluate Internal Audit, Regulatory Exam, and self-identified privacy issues and events for compliance impacts;

• Assist in capturing, maintaining, and analyzing compliance data, interpreting it to ensure consistency and adequate Compliance Risk Management;

• Participate in reporting activities used by Senior Leadership; and

• Travel to various Capital One locations as necessary.

The ideal candidate will possess:

• Subject matter expertise in Privacy laws, regulations, and trends;

• Clear results orientation and focus on achieving both short and long term goals;

• A proven track record of supporting and working across business lines and functions and with a senior management team;

• Ability to navigate “gray space” or ambiguous situations to drive and execute an agenda in a fluid environment;

• Solid teamwork skills; ability to build and leverage the capabilities of a high-performing team;

• Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills;

• Strong judgment, influencing skills, integrity, and discretion in handling highly sensitive issues;

• Ability to effectively challenge first line of defense risk taking, risk assessments, and risk mitigation efforts;

• Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment;

• Strong project management, process management, and organizational skills;

• A collaborative, energetic, solution-oriented, and innovative leadership style;

• Ability to balance operating independently with appropriate escalation and interaction with senior leadership;

• Willingness to work as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department; and

• Understanding of key regulatory and audit requirements and three lines of defense risk management framework.

Basic Qualifications:

• Bachelor’s Degree or Military experience;

• At least 4 years of experience in compliance, or at least 4 years of experience in legal, risk management, or audit;

Preferred Qualifications:

• Master’s degree or Juris Doctor;

• 5+ years of experience in Privacy compliance, or 5+ years of experience in legal, risk management or, audit;

• Auto finance or auto industry experience;

• CIPP (Certified International Privacy Professional) certification or CRCM (Certified Regulatory Compliance Manager) certification

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.