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Microsoft Solution Area Specialist - Unified Support United States, New York, New York 97360302
13.08.2024
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priorities to achieve a common
A Solution Area Specialist - Unified Support focuses on generating and qualifying leads, drives, and closesensure they are supported throughout all stages of their productlifecycles. Solution Area
As a Solution Area Specialist - Unified Support, you willthe planning, orchestration, and execution of end-to-end cross-sell and up-sell opportunities with internal, external, and partner stakeholders.You will be responsible for, sand i
As a Solution Area Specialistexecution of endsell and upsell opportunities with internal, external, and partner stakeholders.
Required/minimum qualifications:
- Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 4+ years technology-related sales or account management experience
- OR 5+ years technology-related sales or account management experience.
Additional or preferred qualifications:
- 4+ years solution or services sales experience. Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field AND 3+ years technology-related sales or account management experience
- OR Bachelor's Degree in Information Technology, or related field AND 6+ years technology-related sales or account management experience
- OR 7+ years technology-related sales or account management experience.
- 2+ years of solution sales or consulting services sales experience
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
Microsoft will accept applications for the role until August 20, 2024.
Responsibilities
- You will orchestrate a virtual team and assess customer needs to develop strategies thatproactively build a stakeholder network to accelerate and close opportunities, drive a robustdeployment, and remove blockers to consumption.
- You will propose the proper solution tailored to the customer’s specific needs through anunderstanding of your customers’ business and technology priorities, governance, decisionmaking and budgetary processes as they apply to each relevant customer’s business decisionmakers.
- You will lead sales orchestration to proactively drive deal closure by identifying and aligninginternal stakeholders as well as leveraging and expanding relationships with partners.
- Technical Expertise: You will lead business decision makers (BDM) and IT decision makers (ITDM) conversations, share best practices and keycompetitor knowledge across solution areas acting as a subject matter expert to informdecisions on pursuit or withdrawal.
- You will be responsible for prospecting, qualifying, solutioning and closing business in yourassigned territory. You will manage the end-to-end sales including ensuring continuousengagements to ensure customer satisfaction and business value around delivery success ofyour assigned territory through intentional selling driven by customer research; accountplanning; compete planning; risk planning; outcome-based & business value selling; andforecasting and pipeline management to pursue high-potential customers and manage Unifiedsolutions across the organization.
- You will apply and encourage an innovative point of view during client interactions to identifynew opportunities, grow client capabilities, and guide sellers and customers through a specificfocus on knowledge of a specific industry or industries (e.g., healthcare, education,technology, finance) including trends, competition, etc. to establish point of view. Additionally,you will inform the GoToMarket (GTM)strategy for solution sales motions and championcustomer asks, blockers and escalations to progress deals faster into closure.
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