Citi Group Commercialization Head - Clearing FI Enablement 

United States, New York, New York 

971082040

Worldlink is one of Citi’s key differentiators, uniquely leveraging the significant depth of the branch network and years of operating experience in many countries exceeding 100+ years. Worldlink is widely considered to be the market leader in Cross-border flows due to its ability to effect payments in about140 currencies, leveraging Citi’s in-country presence in nearly 100 countries. The depth of local operations coupled with years of experience dealing with regulators and multiple market participants, FMI and other network partners makes Citi’s Cross-border business market leading and amongst the largest in the industry.

Responsibilities:

• Own and drive product Commercialization of Payments solutions for FIs (under the Enable FIs umbrella), globally across all geographies, to ensure the business continues to grow and capture market share on the back of new solutions and innovation.
• Capture the feedback, voice and sentiment of FI Clients to drive strategic product development agenda and prioritization
• Lead the organization (spread across all clusters), which is the first point of contact for Sales in regards to client queries related to capabilities, pricing, industry knowledge etc.
• Responsible for harnessing the partnership with Cluster Payments Heads to ensure execution of commercialization initiatives to drive growth and market share capture in each Cluster.
• Responsible for driving collaboration with FI Sales organization to ensure best in class sales enablement
• Responsible (in partnership with Marketing) for design and execution of marketing campaigns focusing on launches of new services
• Driving Thought Leadership agenda and production focusing on Clearing and broader FI Payments space.
• Contribute to crystallization and execute of the overall Cross-border payments strategy across different solutions and services.
• Represent Citi at relevant industry events, forums and working groups.
• Lead the strategic engagement between Citi and SWIFT.
• Actively drive the delivery of Product P&L – in particular FI Payments Revenues
• Initiate and drive transformational initiatives to optimize resources and profitability of FI Payments
• Attract talent and manage the Clearing and FI Payments Commercialization team. Develop the global team’s industry knowledge and create a high performing team through strong leadership skills and practices.
• Engage, collaborate with, and actively support regional partners as part of the global payments product organization.

Qualifications:

• Strong people management, influencing and communication skills
• Strategic mindset with the ability to conceptualize and execute on the business vision
• Evidence of ability to lead and drive commercialization
• Fast learner with intellectual curiosity - proactively seeks and develops new opportunities
• “Execution spirit” that is results oriented
• Entrepreneurial skills with the ability to “get things done”
• Attention to detail and process/analytic mindset
• Able to work in a fast-moving environment and dynamic team
• Ability to influence and coordinate multiple internal stakeholders around a common goal
• Ability to handle situations which can be stressful - or at minimum challenging - retaining control to guide other parts of the organization and/or make clear recommendations to management
• Significant relevant experience in FI Payments space. Proven track record of success in developing and delivering payments products
• Proven strong track record in Commercialization
• Strong leadership and team building skills, along with the ability to work closely and build trust with senior management and other partners
• Strong evidence of leadership experience driving high performing teams
• Exceptional organization skills
• Superior interpretive and problem-solving skills
• Excellent team working and interpersonal skills to influence and build consensus
• Ability to operate in a complex matrix environment
• Propensity for detail and comprehensiveness of content

Education:

• Bachelor’s degree required
• Masters / Post graduate an advantage

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources