Citi Group Global Head Commercialization Spring Citi 

United States, District of Columbia, Washington 

625262931

About the role

As Global Head of Commercialization, Spring by Citi you will lead commercialization efforts across a team of highly-motivated commercialization leads and cross-functional teams including product, sales, operations and related functions to grow transaction volume and deliver a differentiated experience to Citi's globally diverse large enterprise merchant client base.

You willbring a deep understanding of merchant payment trends, decision-maker buying behavior, competitive positioning, sales strategies and client solutioning to emphasize

Core Responsibilities/Expectations

• Lead/influence a team of highly-motivated individuals to drive client mandates/wins.

• Drive and own a robust product feedback framework aimed at deepening the connection between Spring by Citi’s capabilities and our clients’ needs.

• Act as a domain and knowledge leader for Spring by Citi bringing domain expertise, enhancing commercial opportunities for Citi.

• Develop strong relationships with alternative buying centers at Citi’s existing and prospective clients.

• Partner with internal teams to build sales collateral, enablement content, and live training for new, differentiated services and capabilities. Collaborate across cross-functional teams in multiple time zones to solve problems and drive value for clients.

• Support RFPs and client conversations in partnership with Sales leads, as needed.

• Proactively work across sales sector leads to unlock new client categories and expand our total addressable market.

• Design category-specific pricing strategies that meet market expectations.

• Foster industry engagement through external content through papers at conferences and other speaking events.

• Ensure proper assessment of risk and compliance – we expect this role to appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Desired Qualifications

• 15+ years relevant experience in payments, merchant acquiring, sales/commercialization, pricing and growth. Ability to manage/influence a team.

• Comfort engaging in both business/commercial and product/technical discussions.

• Strong growth mindset coupled with deep client empathy and ability to solution with clients to address their needs.

• Strong ability to influence a wide array of stakeholders across functions.

Education

• Bachelor's/University degree

Anticipated Posting Close Date:

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