Amazon Data Centre Engineering Operations Chief Engineer ARN/AMS/LUX- DCEO 

Sweden, Eskilstuna 

970806083

The CE directs, trains and supports EOTs in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPSs, PDUs, AHUs, chillers, cooling towers, chemical treatment systems, pumps, motors, VFDs, and building automation systems.
The role will be based in Sweden (Eskilstuna, Vasteras and Katrineholm), however flexibility is required to travel to other locations within the EMEA region if required.Physical Requirements,
· Work at heights and from ladders.
· Perform physical tasks during the shift
· Work in a noisy environment with ear protection.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities. Act as a technical referent for Engineering Operation Technicians
· Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in data centers
· Operate independently with limited direct management
· Assist in the design and build out of new facilities
· Act as an escalation point for all facilities-related technical issues within the data center region and work OT hours as needed to support site stability
· Perform root cause analysis of equipment failures
· Troubleshoot and report of facility and data sever-level events within internal SLA
· Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams
· Provide training and guidance to Engineering Operations Technicians and assisting in recruiting efforts for the same
· Ensure all safety procedures are adhered to by vendor and Amazon staff
· Utilize internal Change Management Systems to manage building workflows
· MV/LV Isolation to facilitate MV maintenance
· Provide metric availability reporting on a weekly basis
· Communicate complex technical information to a non-technical audienceCompetencies:· Solve problems at their root, stepping back to understand the broader context.
· Aptitude for troubleshooting and problem solving.
· Maintain SLAs through the implementation of proactive issue detection and immediate response.
· Proven experience of reading SLDs and control schematics.
· Follow support procedures, system documentation, and issue tracking entries into a trouble ticket system.
· Shows good judgment and instincts in decision making.
· Prioritize in complex, fast-paced environment.
· Demonstrate their ability to take ownership of technical issues brought to them by their customer base.· Setting and maintaining the highest standards for safety and actively promoting a world-class safety culture in all aspects of operational procedure
· Driving continuous improvement efforts on infrastructure through standardization of procedures and policies, while delivering performance against agreed metrics· Collaborating effectively with internal & external stakeholders to deliver operational excellence for all AWS customers
· Responsible for ensuring that the preventive maintenance of site-critical facility infrastructure is planned and executed to the highest standards, in accordance to AWS procedures
· In charge of facility monitoring & supervision (via BMS, PMS, Walkthrough...etc.)
· Participation in the successful delivery of build-out and retrofit of Data Center infrastructure
· Ensuring organizational capability to react & respond appropriately to any potential customer-impacting event on any component of electrical or mechanical infrastructure.
· Reviewing incident reports, documenting periodic trend summaries, and providing updates and recommended actions to management
· Draft, update & maintain method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation pertaining to DCEOA day in the life
Working semi-autonomously in operation and maintenance of mechanical and electrical equipment in a data center
Execution of project scopes of basic complexity
Providing timely escalation for all facilities-related issues within the data center
First-line troubleshooting and reporting of facility and high-criticality events within a pre-determined service level agreement (SLA)
Providing assistance to junior and peer EOTs
Oversight of third-party vendors to ensure that all work performed is in accordance with established safety protocols, best practices, and local legislation
Utilization of administrative tools for change management, ticketing, and asset management.
Flexibility for changes to work schedule depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

·Bachelor’s or Master degree in Electrical / Mechanical Engineering or equivalent with 5+ years relevant industry related experience.
· Demonstrate key electrical and mechanical competencies and theory including know and apply safe electrical practice according to guidelines set by relevant electrical safety supervisory bodies and experience of Data Center infrastructure: UPS, backup generator systems and generic mechanical-room infrastructure chillers, Cooler Units, and fan controls).
· Fundamental knowledge of network design and layout (copper / fibre) as well as low / high voltage (copper/ fibre) cabling, BMS Systems, Monitoring and alarming systems. )

· 6+ years of experience in operations and on-call support for Data Center facilities or Mission Critical Plants/Production facilities.
· Project Management experience.