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DescriptionYou will be responsible for ensuring that all electrical, mechanical, and fire safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. You are expected to be a singular focal point for all facility operations and to support Amazon within data centers that is owns and operates.In addition, you will manage large scale, high impact projects, and new region support, from conception to completion. Your projects will involve large amounts of independent work. You will also need to collaborate with external support groups in local and global settings. These groups include engineering, automation, procurement, and finance. You will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. In the performance of your duties, you will be expected to drive innovation and resiliency, while reducing operational costs in the facilities.
Key job responsibilities
Key job responsibilities
• Train and support the Engineering team in their role of providing electrical and mechanical equipment troubleshooting and operations
• Implement and execute site or equipment-specific training exercises. Exercises cover, but are not limited to: stand-by diesel generators, switchgear, UPSs, PDUs, AHUs, chillers etc.
• Oversee day-to-day operation and maintenance of mechanical and electrical equipment in data center sites
• Operate independently, with limited direct management
• Assist in the design and build-out of new facilities
• Act as an escalation point for all facilities-related issues within the data center region. Work OT hours as needed to support site stability
• Perform root cause analysis of equipment failures and complete reports on weekly basis
• Troubleshoot and report facility and data sever-level events within internal Service Level Agreements (SLA)
• Create and deploy standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams
• Ensure all safety procedures are adhered to by vendors, and AWS staff
PHYSICAL REQUIREMENTS
• Work at height, and from ladders
• Perform physical tasks during the shift
• Work in a noisy environment, with ear protectionA day in the life
A day in the life
Working semi-autonomously in operation and maintenance of mechanical and electrical equipment in a data center
Execution of project scopes of basic complexity
Providing timely escalation for all facilities-related issues within the data center
First-line troubleshooting and reporting of facility and high-criticality events within a pre-determined service level agreement (SLA)
Providing assistance to junior and peer EOTs
Oversight of third-party vendors to ensure that all work performed is in accordance with established safety protocols, best practices, and local legislation
Utilization of administrative tools for change management, ticketing, and asset management.
Flexibility for changes to work schedule depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule.About the teamYou’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
• Bachelor’s degree in Electrical / Mechanical Engineering or equivalent
• 5+ years industry related experience with In-depth knowledge of UPS, backup generator systems, and generic mechanical-room infrastructure
• (EU) driving license
• +6 years of experience in operations, and on-call support for Data Center facilities, or Mission Critical Plants/Production facilities with ability to demonstrate key electrical and mechanical competencies and theory
• Master Degree in a technical field - Electrical Engineering, Mechanical Engineering, Industrial Engineer or equivalent.
• Project Management experience, Proven experience of reading Single Line Diagrams (SLD) and control schematics
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