EY TechOps-DE-CloudOpsAMS-F Finance Functional-Senior 

India, Tamil Nadu, Coimbatore 

966524814

Your Key Responsibilities

• Provide business-as-usual support to a wide variety of customers
• Create regression testing plans
• Execute regression testing manually and via automation tools (RSAT)
• Document functional requirements as input to Change Requests
• Lead regular meetings with customer stakeholders to ensure Incidents & Change Requests are progressing
• Contribute to customer Change Requests and projects as required
• Plan and execute data conversion activities
• Update customer on upcoming F&O version updates and impact to the customer
• Function as first point of contact for a number of contracted customers and take accountability for their support experience
• Coordinate an F&O version update schedule ensuring the customer stays up-to-date while accommodating customer business requirements.

Skills and Attributes for Success

• Experience on D365 F&O and Dynamics AX 2012 R3 in D365 SCM or Finance.
• Understanding and working experience on D365 SCM or Finance modules like
  • SCM
    • Inventory Management
    • Product Information Management
    • Master Planning
    • Sales and Marketing
    • Procurement and Sourcing
    • Production and Shop Floor Control
    • Advanced Warehouse Management

• • Finance
    • General Ledger
    • Accounts Receivable
    • Accounts Payable
    • Fixed Assets
    • Cash & Bank management
    • Tax
    • Project management & Accounting modules
• Setups and configuration for Inventory management, control and stock keeping
• Nature and types of item, service and bill of materials
• Setups and configuration for multiple legal entity and intercompany transactions
• Master Planning, creation of planned orders and integration with forecasting
• Production and Shop Floor Control
• Advanced warehouse setup, Handheld device configuration/setup and barcode implementation
• Experience in configuration, parameter setup, functions
• Chart of Account structure, financial dimensions, Advanced account structure configuration, Budget planning is core.
• Multiple legal entity consolidation and elimination principles
• Management/Financial reporter experience a must.
• Knowledge of GAAP and ability to learn, understand and configure tax policies of countries will be required
• Experience in Cost accounting, Cost management principles and configuring Financials for Retail, Production based Industries will be required
• Be able to facilitate and manage discovery workshops with business teams in the of D365 SCM/finance functional area.
• Compile Functional Requirements Documents and conceptualising future state business processes.
• Identifying and defining system GAPs.
• Unit and regression testing, developing test scripts.
• (Super) User training, developing end user training material.
• Inter-company trading configuration and defining business process steps.
• Overall understanding of D365 F&O deployment methods, Azure and LCS.
• Experience on the Power Platform especially Power Apps and Power BI

Responsibilities, Qualifications, Certifications
To qualify for the role, you must have

• Minimum 3-5 years of experience in AX 2012/ D365 F&O Production Support/Application support for SCM or Finance
• Experience delivering support against contractually agreed service levels (SLA)
• Experience with successful implementations
• Knowledge of Microsoft Surestep, Waterfall and Agile implementation methodologies is an added advantage.
• Well versed with Azure ecosystem including Azure DevOps.
• Valid Microsoft certifications (MB 300, MB310, MB 320) would be an added advantage.
• Managing, resolving, monitoring performance issues within D365 F&O and AX 2012 environment.
• Ability to work in both team environment and as an individual contributor.
• Strong willingness to advocate best practice processes in D365 F&O
• Good understanding of ITIL practices
• Experience working with support ticketing systems and willingness to learn new systems.
• Strong communication skills (written and spoken) and an ability to build a rapport with our customers.

Ideally, you’ll also have

• Ability to function in a rapidly changing, heavily matrixed and often virtual environment
• Ability to prioritize, drive and adapt to change quickly in a fast-paced environment
• Culturally sensitivity and be capable of handling interactions with a “global mindset”
• Troubleshoot problems reported by client or end-users in the production environment and identify the root cause
• Good analytical capability to analyse relevant data and resolve reported problems in the quickest possible time.

What We Look For

• Excellent communicator to work with internal and external resources
• Hands-on, committed, team player with a clear emphasis being able to work independently, driven and enthusiastic.
• Ability to organize, prioritize, estimate and deliver tasks against deadlines
• Confidence and willingness to learn

What We OfferEY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.