JPMorgan Title Process Manager- Vice President 

United States, Texas, Fort Worth 

963336177

Job responsibilities

• Provide support across Dealer Practices, Sales, in the review of current unperfected lien portfolios.
• Perform root cause analysis as it relates to reasons behind unperfected titles in assigned dealer base.
• Remain aware of environment changes that may impact the ability of our dealers to complete their title transactions (IE, state specific issues, etc.)
• Ensure titling information contained in the toolkits remains up to date through engagement in the evergreen process
• Communicate any changes to internal processes to impacted business partners and ensure any needed training is set up or considered for DRMs and other impacted staff
• Maintain open communication and work with other areas of the business (Dealer Vault, Reserve, Administration, Servicing, Collections, etc.) as needed

Required qualifications, capabilities, and skills

• Automotive business and industry knowledge
• Strong verbal and written communication skills
• Must have working knowledge of Microsoft Office Products specifically Excel and PowerPoint
• Analytical and problem-solving skills
• Ability to partner with Internal and external clients and or contacts and strong partnership and team building skills
• Excellent organizational skills and demonstrate proactive approach towards problem solving
• Proven ability to work within tight deadlines and in a demanding environment with attention to detail