JPMorgan Small Business Administration Solutions Officer Senior 

United States, Texas, Plano 

959055487

Job Responsibilities

• Act as a subject matter expert on SBA Express and small 7a loans at both BLC and CSC loan centers
• Act as primary point of client contact during the SBA eligibility phase of the process which includes obtaining critical documentation
• Monitor loans in pipeline and collaborate with internal partners during post-approval to facilitate timely closing and client satisfaction
• Adhere to defined processes to insure appropriate support of SBA products
• Prepare fair and accurate Loan Comparison Tools for SBA Solutions Consultants
• Structure and price loans for all SBA transactions adhering to bank policies and government regulations
• Monitor loans in pipeline and collaborate with internal partners during post-approval to facilitate timely closing and client satisfaction
• Manage equipment evaluation process for Business Banking
• Serve as mentor for less experienced Solutions Officers
• Assist in providing initial and follow-up training of newly hired SBA Solutions staff on SBA products and processes
• Provide product expertise to BRM as needed

Required qualifications, capabilities, and skills

• Ability to identify opportunities and issues by asking targeted questions to assess current client needs and goals
• Results-oriented, customer-focused with a bias for action and sense of urgency
• Ability to work independently with minimal supervision
• Maintain strong communication skills with individuals at all levels, internally and externally
• Proven negotiating and business credit skills

Preferred qualifications, capabilities, and skills

• Minimum of 3 years SBA or related background in relationship development
• Robust understanding of SBA programs along with industry standards and rules/regulations strongly preferred
• Bachelor’s Degree in Finance, Marketing or related business field or equivalent work experience