Act in a business development capacity as the subject matter expert to identify steps/strategies necessary to develop the Small Business Administration portfolio including development of referral sources and joint calling with Business Relationship Managers on clients and prospects; achievement of targets for assigned markets while following appropriate risk protocols and best business practices and maintaining client satisfaction.
Identify client needs, develop client solutions, and partner with other product groups or lines of business when client needs dictate
Structure and price loans for clients adhering to bank policies and government regulations
Act as primary point of client contact during the eligibility phase of the process which can include obtaining critical documentation
Educate Business Relationship Managers and Chase partners on how to identify Small Business Administration loan opportunities by providing product information, eligibility requirements and coaching
Develop and maintain relationships with Small Business Administration District Offices and Certified Development Companies
Maintain up-to-date knowledge of Chase Credit Policy and Small Business Administration Standard Operating Procedures. Engage in outreach to women, minority and veteran owned businesses
Required Qualifications, Capabilities, and Skills
Seven or more years of relationship development experience in commercial/business banking
Two or more years of Small Business Administration lending experience
Bachelor’s Degree in Finance, Marketing or related business field or equivalent work experience
Working knowledge and understanding of Small Business Administration products along with industry standards and rules/regulations
Strong communication skills with individuals at all levels, internally and externally
Proven negotiating and business credit skills
Ability to identify opportunities and issues by asking targeted questions to assess current client needs and goals