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Mobileye NOC Service Analyst Student Position 
Israel, Jerusalem District, Jerusalem 
95784855

30.08.2024
What will your job look like?
  • Monitor the network, servers, hardware, routers, switches, firewalls, and remote technologies
  • Field incoming calls, help clients troubleshoot IT 1st level issues, diagnose network and server problems, and provide resolutions
  • Oversee the preventative maintenance of all networking equipment for various industries
  • Document all incoming calls and record the technical issues addressed in each call
  • Analyze data, build and provide reports base on that data
  • Maintain logs of resolutions, communicate with vendors about ongoing problems, and use a ticketing system to update information regarding the progress of each call
All you need is:
  • Engineering degree student with at least four semesters remaining
  • Ability to work weekends and nights
  • Ability to provide 5 shifts per week including at least one shift during Sunday-Thursday daytime.
  • High level of English
  • Knowledge in Python and C++ - Advantage