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Mobileye NOC Service Analyst Student Position Israel, Jerusalem District, Jerusalem 95784855
30.08.2024
What will your job look like?
- Monitor the network, servers, hardware, routers, switches, firewalls, and remote technologies
- Field incoming calls, help clients troubleshoot IT 1st level issues, diagnose network and server problems, and provide resolutions
- Oversee the preventative maintenance of all networking equipment for various industries
- Document all incoming calls and record the technical issues addressed in each call
- Analyze data, build and provide reports base on that data
- Maintain logs of resolutions, communicate with vendors about ongoing problems, and use a ticketing system to update information regarding the progress of each call
All you need is:
- Engineering degree student with at least four semesters remaining
- Ability to work weekends and nights
- Ability to provide 5 shifts per week including at least one shift during Sunday-Thursday daytime.
- High level of English
- Knowledge in Python and C++ - Advantage
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