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As a Monitor Specialist at Rapyd, you will be responsible for:
- Responding to events and various technical problems in real-time
- Proactively identifying and mitigating potential issues before they become critical problems
- Troubleshooting and investigating production issues in Rapyd’s services
- Handling issues until resolution with Devops, DBA and R&D teams
- Monitoring and liaising activities of the production environment, network, business transactions reports
- Direct communication with worldwide partners