Expoint - all jobs in one place

Finding the best job has never been easier

Limitless High-tech career opportunities - Expoint

Honeywell Experienced Technical Support Professional German 
Romania 
952605697

08.05.2024

Share

Log in to apply
JOB DESCRIPTION

Honeywell BuildingTechnologies Tech Support is a highly professional team handling large systemintegrators and partners. It is important for you to be a positive and flexibleteam player in the daily work. We can then offer you a highly independent jobwhere you will handle the most advanced and modern portfolio in the industry.You will also meet many colleges all around Europe in your daily work and canbuild up a large network of highly professional people.

Be our software expert in Connected products & Software – for commercialbuildings.
Typically productsto support:

BACnet controllers for heating, cooling and air condition applications

Room controls for temperature, lightning and comfort applications

BMS supervisor software and web technology solutions

Integration of Commercial Building Bus-based system

  • Handle quite complextechnical issues from our system integrator partner network
  • Diagnose root cause problems and provide solutions back to our partners
  • Interface with all internal departments to facilitate and ensure customerissues are properly addressed
  • Manage customer calls and raised tickets in our Salesforce tool

Basic Qualifications:

  • You love to help customers and diginto software related details.
  • You have 2 - 3 years of experience handlingautomation products – electromechanical, automation technical or similar.
  • Customer Service experience
  • English written data sheets andelectrical circuit diagrams you understand very well.
  • You are a “teacher” in the way youcommunicate to other people
  • Fluent in English and German

Preferred Qualifications:

  • Experience with HVAC building control applicationor automation systems such as PLCs, HMIs
  • An understanding of practical issues in implementing hardware and softwareapplications, typical failure modes, and best practices.
  • Fluency with different operating systems especially Microsoft Windows.
  • Experience with industrial hardware, industry standard protocols (BACnet, Modbus,RS485, RS232)
  • An understanding of basic networking concepts, and practical issues in networkconfiguration
  • Previous experience with relational databases (ie. SQL)
  • Experience with Control systems (ie. Niagara Framework, SCADA systems)
  • Excellent attention to detail.

Our offer:

  • Competitive Salary regularly increased based on your performance;
  • Market-leading Sales performance incentive rewarding your individual achievements;
  • Enjoy 25 vacation days per year, plus extra days off for life's special events
    we provide meal vouchers;
  • Flexible benefits basket with monthly budget allocated (top up medical insurance, life insurance, pension, vacation/ cultural/ fuel vouchers);
  • Medical Insurance Plan paid by the company;
  • Christmas and Easter bonuses;
  • Recognition & referral bonus programs;
  • Comprehensive induction, ongoing training and development to set you up for success;
  • In-house and external learning platforms (Udemy) to continue to expand your skills;
  • Work experience opportunities to help you grow your career with us;
  • Global employee networks to help you connect and grow;
  • Employee Assistance Program - Free and confidential service to help with any difficulties regarding work, life and personal or family matters;
  • In case of unfortunate events, we support you by offering you free days and financial support (handled on a case by case basis) or Family financial aids;
  • Access Integrity line - Any workplace issues or violations that need to be raised in good faith, can be communicated in a safe, private and confidential environment;
  • Your family is growing while working at Honeywell? We congratulate you by offering special bonuses;
  • Frequent Employee Engagement activities fostering an inclusive and diverse work environment;
  • 3 + 2 hybrid work arrangement to support your work-life balance;
  • Flexible working hours;
  • Fresh fruit days in the office.
  • Equal opportunity statement
Additional Information
  • JOB ID: req435594
  • Category: Customer Experience
  • Location: 3 George Constantinescu,,Upground building, 5th floor (entrance A) District 2,Bucharest,BUCURESTI,020339,Romania
  • Nonexempt

These jobs might be a good fit

Professional CV Builder tool from Expoint.

Get to the top of the "yes list" with a standout CV!

CREATE CV