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IBM Junior Customer Service Representative months contract Estonia, Tallinn 945599731
06.05.2024
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Client satisfaction will be your ultimate goal in this role. As a customer service representative, you will be on the front line serving our customers. You’ll be the technical resource and point person interacting with clients, vendors, and senior management, to identify and resolve complex technical problems. If solving problems and helping others succeed excites you, let’s talk!
Your Role and Responsibilities
– answering phone calls
– supporting service delivery in ticket (incident) handling systems
– supporting finance manager with routine tasks
– keeping stock of office supplies and place orders when necessary.
Required Technical and Professional Expertise
– proven experience as an office administrator, office assistant or relevant role
– outstanding communication and interpersonal abilities
– good organizational and leadership skills
– familiarity with office management procedures and basic accounting principles
– good knowledge of MS Office
– fluent Estonian
– English B2 or higher level
- Proven experience as an office administrator , office assistant or relevant role
- Outstanding communication and interpersonal abilities
- Excellent organizational and leadership skills
- Familiarity with office management procedures and basic accounting principles
- Excellent knowledge of MS Office
– familiarity with IT systems
– experience in service management
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