WHAT YOU’LL DO
- Lead calls and presentations for customer stakeholders providing actionable insights on deployment, usage and commercial agreements throughout the renewal cycle
- Handle the quote-to-close process for renewals 180 to 90 days in advance of renewal due date ensuring POs and Order Forms are booked in an on-time manner
- Achieve or exceed quarterly revenue goals, tied to retention, growth and term extension of existing customer contracts
- Partner with Sales and Customer Success to assess customer health and drive the appropriate renewal solution
- Maintain and report an accurate forecast of renewals within assigned book
- Manage the renewal process for a large volume of commercial customers concurrently and be comfortable with maintaining organization through scale
- Escalate whenever appropriate to help resolve customer concerns
- Identify “at-risk” renewal customers before renewal date and escalate to appropriate team members, mitigate contraction and churn within all deals
- Develop and maintain strong relationships with our channel and alliance partners in order to identify and close joint opportunities
- Collaborate cross functionally with Legal and Deals Desk as applicable
- Recommend and contribute to process improvements
WHAT YOU’LL BRING
- 2-3 related cybersecurity and renewals, sales or customer successexperience
- Ability to work independently and as part of a team on a large volume of renewals
- Highly collaborative and motivated to meet and exceed quarterly targets
- Proven track record of success and over-achievement of renewal quota in previous positions
- Solid understanding of SaaS offerings and pricing models and ability to learn Wiz's offerings and pricing with agility
- Experience in SaaS revenue organization: Sales, CSM, or prior renewals team experience
- Familiarity with systems: Salesforce, CPQ, IronClad, Aviso
- Confidence and ability to navigate customer and partner renewal processes per Wiz rules of engagement
