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Microsoft Integration Technical Infrastructure Manager 
United States, North Carolina, Charlotte 
942643830

24.12.2024

Are you looking for a role that will leverage your Program Management and Technical Acumen and Construction k

For our
Integration Technical Infrastructure Manager

You will be responsible for the project management of all integration and fit-out activities associated with MSFT owned system and/or services and critical infrastructure that is required to be installed into a new data center build or lease facility to deliver capacity to the business. The role requires the identification and management of scopes and interdependencies between all external and internal stakeholders and coordinating same with the physical construction with landlord and other vendors. The ITIM is responsible for coordinating the handover process and ensuring the required handover documentation and expectations are met to handover the space to our Operations teams and the business.

Required/Minimum Qualifications:

  • Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 5+ years related experience
    • OR equivalent experience.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.

These requirements include but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Additional or Preferred Qualifications:

  • Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 8+ years related experience
    • OR equivalent experience.
  • 7+ years experience working on data center projects.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Microsoft will accept applications for the role until January 18, 2025.

General:

  • The ITIM will be an advocate for managing a safe worksite , supporting the implementation of the Microsoft High Risk Activity (HRA) program and work with our Construction Program Manager (PM) and landlord groups to deliver trade collaboration methods to improve safe working and co-ordination of the job sites.
  • The ITIM is responsible for coordinating internal Microsoft scope and resource efforts, requirements, and schedules with those of the landlord, Owned Vendors and Suppliers to ensure a smooth and timely handover of the fitted out Data Centre facility and capacity to the Microsoft Operations team and Business Groups.
  • The ITIM will coordinate with the Data Center Engineering (DCE) team and supporting specialty consultants to review, improve and execute the design.
  • The ITIM is responsible for the coordination of the telecom materials procurement, telecoms installation, Security systems installation, Furiture, Furnishings & Equipment (FFE) procurement and installation
  • Coordination of the design, procurement, installation and turn up of the facility Corporate Network
  • In cooperation with the Construction Lead this position aligns metro wide delivery strategies to local team objectives, business processes, vendor management strategies, and cross-group collaboration efforts.
  • The ITIM will align with the Construction PM to agree delivery strategies across multi sites and manage a continuous improvement program that will result in a lean project delivery approach.
  • The ITIM will work alongside the Data Center Design (DCD) Construction Manager and report into the Regional ITIM team leader and is responsible for the delivery of Integration and Technical Infrastructure scope and deliverables for the US-West Region.

Business Processes:

  • Create and/or maintain best practices to identify and incorporate cost-effective solutions in line with evolving build and lease program specification requirements and report on Key Performance Indicators (KPIs) for the same.
  • Manage the selection, contracting, and integration of multiple vendors and internal partners.
  • Drive deployment of solutions that can be socialized globally across Data Center projects, both builds and leases.
  • Facilitate client/sponsor decision-making to drive solutions, schedules, and manage change as required.
  • Apply influence, strategies and negotiation skills to identify options and recommend solutions.

Communication:

  • Regularly reviews cost and KPI metrics, invoices, process/policy communications to client partners.
  • Coordinate meetings and activities of vendors, cost managers, and integration of lessons learned in support of the Construction PM.
  • Attend scheduled Integration meeting and other project meetings, and report as necessary.
  • Report Project Progress on scope, schedule, and budget in relation to the Integration scope and packages as required.
  • Provide weekly project status reporting to Data Center Execution standards.
  • Challenge and remove barriers by working with others around a shared need or customer benefit.
  • Ability to maintain a broader perspective, identify and evaluate opportunities to enhance the business through cross-group collaboration.
  • Incorporate diverse perspectives to thoroughly address complex business issues.

Accountability:

  • Responsible for developing, managing, and reporting on scope, schedule, and budget in relation to the Integration and technical fit-out scope and packages.
  • Work independently in support of the Data Center Development Project.
  • Track lessons learned and identify and execute on cost down site up opportunities.
  • Provide Vendor oversight and performance management, as required.
  • Support Preparation of Request for Proposal (RFP’s), Packet Error Rate (PER’s), and other project approval tools & templates.
  • Review and approval of vendor scope of work and design review of site and building plans, as required.
  • Validate vendor pay-application and invoice review and approval in line with milestone payment schedules.
  • Manage compliance with prior audit results and recommendations.