Managed Services - Purchasing Analyst
Position yourself at the forefront of a leading global company in our Managed Services team as a Global Purchasing Analyst. In this dynamic role, you will be working within a wealth of cultures and backgrounds to provide top-tier purchasing solutions for one of our vital international clients.
Your key responsibilities
Being a key figure in our procurement functionality, you will manage all incoming inquiries from internal clients and suppliers. Your tasks will cover a variety of areas-from process and policy aspects to system queries, utilizing ServiceNow to manage tickets efficiently, providing prompt and effective resolution.
Skills and attributes for success
- Carry out initial-level support for both client employees and suppliers using ServiceNow, addressing questions from vendors and stakeholders regarding purchasing transactions (ex. Requisitions, POs, catalogs, etc.).
- Root cause analysis and aiding in resolution development.
- Proactively communicating with contacts and providing detailed information to requesters.
- Foster collaborative relationships across Procurement teams and business stakeholders.
- Advise business stakeholders on procurement regulations and processes to boost compliance.
- Cooperate closely with stakeholders, Accounts Payable and other Procurement teams to address irregularities in purchasing processes.
- Provide expert advice on the most appropriate purchase channels.
- Analyze reporting from ticketing systems to identify potential improvements.
- Encourage continuous improvement to foster process excellence, to speed up response times and to ensure adherence to procurement regulations.
To qualify for the role you must have
- Advanced fluency in English and Spanish.
- At least 2 years of purchasing or procurement working experience.
- Familiarity with ServiceNow, or other similar ticketing tools.
- Sharpened analytical skills with structured and logical problem-solving approach.
- Ability to adapt effectively to multiple demands, shifting priorities, ambiguity, and rapid changes.
What we offer
Here’s a snapshot of what we offer:
- Continuous learning:You will develop the mindset and skills to navigate whatever comes next.
- Success as defined by you:We will provide the tools and flexibility, so you can make a significant impact, your way.
- Transformative leadership:We will give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture:You will be accepted for who you are and empowered to use your voice to help others find theirs.