This Position:
The Account Support Engagement-to-Cash Senior Associate will be responsible for executing financial and operational activities, alongside the US-based Finance team and client serving professionals, to manage the financials of client engagements.
Below is our ‘wish list’ but don’t worry if you don’t tick all the boxes. We’re interested in your strengths, what you want to learn, and how far you want to go.
Analytical/Decision Making Responsibilities:
- Interact with US-based Finance account support based on analysis of engagement details and statement of work (SOW)
- Provide hands-on support for the end-to-end Engagement to Cash process
Core Engagement-to-Cash Activities
- Develop pricing plans using an Enterprise Resource Planning (ERP) system for client servers during deal governance
- Responsible for the finalization of pricing plans in ERP system
- Review Statement of Work (SOW) pricing plans and ensure margin requirements meet criteria
- Responsible for E-Code process in the ERP platform including the creation of code for engagements, standardizing billing terms, and ensuring codes align to policy before closing in ERP system
- Accountable for the validation and processing of Estimate to Complete (ETCs)
- Provide manual intervention when necessary to close the engagement process
- Prepare preliminary billing details per SOW provided by client servers and US-based account support
- Review and validate billing details with US-based Finance support
- Ensure generation and delivery of invoice to client servers algins with SOW
- Accountable for management of collections and invoice adjustments for client server accounts
- Ensure adjustments and reversals are properly identified and updated per terms and policy
- Prepare and analyze invoice adjustments / reversals
- Collaborates with US-based account support to client cash collection, escalation and resolution
Basic qualifications:
- Bachelor’s degree in Accounting, Finance, or related field
- Minimum of 1-3 years of experience in a finance role required to perform this position
- Excellent analytical, problem-solving, and organizational skills.
- Proficiency in Microsoft Suite of applications (Excel, PowerApp), PowerBI, Data Analytics tools and SAP is essential.
- Proficient in accounting software and ERP systems; experience with SAP or similar platforms is a plus.
- Proficiency in English.
- Ability to liaise with US based roles.
- Provide support and guidance to team members as needed.
What We Look For:
- A dynamic individual who is ready to think out of box to come up with solutions to drive the operations more efficiently and support at strategic level to help grow the overall alliance business.