Microsoft Strategic Account Technology Strategist - Melbourne 

Taiwan, Taoyuan City 

940055319

Required/Minimum Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or Business or related field AND 5+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience

OR equivalent experience.

• 5+ years’ experience in digital transformation or using technology to drive business outcomes.
• 4+ years’ experience in business consulting, consultative selling, or change management.
• 5+ years’ experience leading technical, support, and/or partner teams

Customer and Industry Insights

• Combine business, industry, and competitive insights from local and global markets to inform customer strategy
• Build strategic account plans aligned to customer priorities and Microsoft’s business goals
• Lead cross-regional teams to gather insights, assess risks, and drive strategic conversations with customers
• Apply industry knowledge to identify challenges, trends, and opportunities across sectors
• Use insights to influence solution design and inform customer engagement

Trusted Advisor

• Provide thought leadership across IT, business strategy, security, and the broader tech landscape
• Partner with account executives to define customer strategy and drive outcomes
• Build strong relationships with customer executives (CxO level) and influence long-term direction
• Shape Microsoft’s positioning in AI and security, aligning with customer needs and instilling a security-first mindset
• Act as the voice of the customer, delivering feedback and advocating for product improvements across internal teams

Technology Strategy Formulation

• Lead strategic analysis of customer business needs and identify key stakeholders
• Develop mid- and long-term technology and business roadmaps for large, complex accounts
• Translate customer priorities into technical strategy using Microsoft’s solutions and industry best practices
  

Technology Sales & Demand Generation

• Create and drive opportunities based on customer needs and industry best practices
• Use multiple channels (e.g. partners, social media) to generate demand and grow the pipeline
• Lead extended technical teams (STU, CSU, ISD) to progress deals through the sales lifecycle
• Coach peers on opportunity creation and pipeline management aligned to Microsoft’s strategic priorities
• Champion AI-led transformation, positioning Microsoft as a strategic partner for innovation and growth

Differentiated Value Proposition

• Build relationships with senior business and technical leaders to align Microsoft solutions to future business needs
• Present Microsoft as the preferred partner by articulating long-term value and competitive advantage
• Provide insight into emerging technologies and market trends to support business growth

Mapping and Account Planning

• Create stakeholder maps and engagement plans across customer organisations
• Coordinate internal teams and partners to support demand generation and execution
• Own the technical component of account planning, driving quota, consumption, and adoption goals
• Capture planning insights and outcomes in D365 Account Plan to support ongoing customer engagement