Uber Head Regional Merchant Operations Delivery 

United States, West Virginia 

936262714

• Lead and inspire a team of subject matter experts to achieve shared goals in a dynamic environment.
• Develop and execute strategic initiatives to improve onboarding, lifecycle management, and merchant satisfaction.
• Collaborate with Product teams to inform roadmaps and create solutions tailored to local market requirements.
• Enhance safety and compliance processes, ensuring Uber Eats remains a trusted platform.
• Design and implement growth programs that optimize merchant engagement, including sponsored listings and promotional strategies.
• Drive P&L-focused decisions and operational improvements to boost business performance.
• Build and maintain strong cross-functional relationships to align regional and global strategies.

• 10+ years of experience in operational, analytical, or strategic roles in technology, finance, consulting, or a related field.
• Proven ability to lead teams and manage diverse projects in a fast-paced environment.
• Strong analytical skills with expertise in interpreting data to guide decision-making.
• Experience collaborating across multiple teams with exceptional stakeholder management skills.
• A track record of delivering measurable results through process improvements and innovative problem-solving.

• Advanced degree in Business Administration, Operations, or a related field.
• Familiarity with advanced analytics tools and techniques, including proficiency in SQL.
• Experience in P&L management and making data-driven business decisions.
• Demonstrated success in enhancing customer experience and operational workflows.
• Deep understanding of the food delivery or e-commerce industry.

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .