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GE HealthCare Regional PC Supply Chain Leader - ASPAC 
India, Karnataka, Bengaluru 
933588656

30.03.2025

Roles and Responsibilities

In this role, you will:

  • Produce a forecast for the demand of PCs in region, based on in-fleet age, catalog and agreed policy.

  • Work with Dell and GlobalServe to ensure stock levels at the LCHs and warehouses in region are optimised to meet timely demand, without creating surplus stock adding to costs.

  • Submit PC bulk orders for stock or major onsite projects or refreshes.

  • Work with the Finance team to ensure an alignment of POs, invoices and payments to meet financial targets.

  • Develop and leverage a process to chase users to ensure the return of unwanted PCs as part of company exit or refresh.

  • As part of the interfaces and transfer processes – ensure there is a high level of reconciliation between the GEHC ServiceNow and vendors’ systems for data and transaction records.

  • Own service level management for meeting delivery expectations, and hold vendors accountable for achieving SLAs.

  • Partner with Dell during the transition of PC models - to minimise impact to PC delivery and catalog alignment.

  • Drive service improvement in region, including scope changes with the vendor such as processes or responsibilities.

  • Act as an escalation point in region for any user that has queries of concerns with the lifecycle of their PC.

  • Expand scope and involvement to solve operational challenges at a global level as needed.

  • Drive initiatives across the service tower – focussing on key priorities such as cost optimisation and user experience.

Required Qualifications

  • Bachelor's Degree in Computer Science or “STEM” Majors (Science, Technology, Engineering and Math) with a minimum of 15 years+ of experience
  • This role requires significant experience in the Digital Technology & Lifecycle Operations. Knowledge level is comparable to a Master's degree from an accredited university or college.

Desired Characteristics

  • Excellent oral and written communication skills.
  • Very Good interpersonal and leadership skills.
  • Demonstrated ability to analyze and resolve problems.
  • Demonstrated ability to lead programs / projects.

Leadership:

  • Demonstrated working knowledge of internal organization
  • Foresee obstacles, identify workarounds, leverage resources, rally teammates.
  • Demonstrated ability to work with and/or lead blended teams, including 3rd party partners and customer personnel.
  • Demonstrated Change Management /Acceleration capabilities
  • Strong interpersonal skills, including creativity and curiosity with ability to effectively communicate and influence across all organizational levels
  • Proven analytical and problem resolution skills
  • Ability to influence and build consensus with global teams and leadership
  • Demonstrated ability to lead and mentor engineering teams in cloud technologies and microservices.
  • Effective communication and collaboration skills, with experience working closely with cross-functional teams.

Inclusion and Diversity

Ourare designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.