EY CS MENA Ops GDS BTI 

India, Kerala, Kochi 

932870732

Your key responsibilities

• Be part of a dynamic team of professionals undertaking Digital & Business Transformation projects for our Consulting Practice clients and find solution to create unique and authentic customer experiences
• On large digital and business transformation projects support the Consulting Practice by taking up the role of delivery team member
• Proposal development and support in proposal presentation from GDS to EY clients on strategic opportunities
• Worked in the capacity of Researcher or Consultant in consulting/ research firms with sound knowledge on the transformation aspects as below
• Market analysis, benchmarking analysis
• Process enhancements
• Performance Management
• Digital
• Customer Experience
• Define best suited technology operating model and required capabilities for client’s technology function, aligned to their digital/IT aspirations and industry practices
• Able to work under pressure to meet deadlines, must be able to effectively prioritize projects - align with team’s aspirations
• Able to build and manage a team of high performing consultants and achieve defined VoC targets for self and the team
• Participate actively in supporting the Business Consulting leadership in building the practice
• Manage relationship with key stakeholders to build tangible business outcomes. Focus consciously to build a network within the practice and brand yourself as a GDS focal point to connect on relevant MENA pursuits/engagements
• Right attitude to understand and align with the organizational goals and priorities. Support the leadership in implementing strategic initiatives at GDS/team levels.
• Collaborate with other competencies and ensure Organizational goals and priorities are achieved as a team
• Experience working in the capacity of Consultant Experience with exposure to any of the industries like RHC, BCM, Digital & Innovation, GPS, Energy, Technology, Telecom, Telecommunications and Media would be an added advantage.
• Arabic speaking capability preferred

Skills and attributes for success

• Strong understanding and minimum 1 year of overall experience in research and business transformation domain
• Strong consulting and technical skills to provide consulting services and execute on various Transformation, and Innovation
• Knowledge or consulting experience in areas related design and develop operating models, policies & procedures, strategy, organizational structure, KPIs, vision, initiatives, maturity analysis, business transformation, business process re-engineering
• Excellent understanding and knowledge on major technology changes, digital trends, and disruptive technologies
• Ability to benchmark client requirements against leading practices and identify client pain points and opportunities.
• Be creative, go-getter and take on any challenge to drive impact and results for our clients/ engagement stakeholders
• Manage relationship with key stakeholders to develop new business opportunities

To qualify for the role, you must have

• BE/B-Tech/MBA
• 1+ years of research or consulting work experience in Business Transformation Domain projects
• Good Research skills, report writing and communication skills and exposure to various research tools will be a necessary expectation of this role
• Strong PowerPoint and presentation skills
• Experience in usage of analytical tools/ representations
• Arabic speaking capability

Ideally, you’ll also have

• Project management skills, functional consulting skills
• Report writing, Customer handling, Strong interpersonal communication skills and experience in usage of analytical tools/ representations
• Right attitude to understand and align organizational goals and priorities and assist in implementation of strategic initiatives
• Willing to work on Sunday to Thursday working week and support MENA timings (11AM – 8.30 PM), (supporting Middle East Clients)

What we look for

• A team of people with commercial acumen, technical experience, and enthusiasm to learn new things in this fast-moving environment
• An opportunity to be a part of market-leading, multi-disciplinary team of business consultant professionals, in the integrated global business worldwide.
• Opportunities to work with EY Business Consulting practices regionally/globally with leading businesses across a range of industries

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.