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EY Assistant Director - GDS CS Strategy Transformation 
India, Karnataka, Bengaluru 
548210197

17.12.2024

Role name and description

Assistant Director: Area & Region PMO Lead

Your key responsibilities

  • Foster, develop and build high-impact relationships with decision makers/influencers in the customer organization and stakeholders within GDS by strong understanding of their evolving needs, expectations, perceptions and key business imperatives
  • Collaborate with reporting/business analytics function to deliver insightful reporting, improve data integrity and management, and utilize e analytics to help the leadership team evaluate and drive business performance
  • Sets the bar by leading diplomatically with confidence and handling stressful situations with self-awareness and a calm, balanced demeanor, drives and support change management in a positive and effective way
  • Play a lead role in managing virtual / in-person meetings by developing plans in conjunction with internal and external leadership, and drive the discussions to meet the agreed objectives
  • Build a relationship of trust and openness with key stakeholders; increasingly becoming the Go To person for non-Service Delivery issues, and/or aware of any issues that affect the overall CS
  • To support Data analysis required for strategic decision making.
  • Demonstrated aptitude for quantitative and qualitative analysis.
  • Effective written and verbal communication skills.
  • Experience of leading large, complex, global delivery programs.
  • Excellent problem-solving skills.
  • Experience in coordinating large GDS events

Skills and attributes for success

  • The role would involve liaising closely with GDS service lines and enablement functions to ensure identified opportunities are being pursued aggressively and deliverables are up to stakeholders’ expectations
  • The individual should have a flair for troubleshooting operational issues and finding creative solutions to drive the team’s agenda forward
  • The role requires excellent analytical skills to analyze the business issues/challenges with a view to supporting the right decision-making process
  • Ability to use a strategic, solution-oriented approach to creating interest in our unique value proposition with senior level executives
  • Should be able to conceptualize/visualize business solution and deliver customized presentation, business collaterals articulating progressive value proposition to the executive level audiences and follow up with the leaders to create a competitive advantage
  • Strategic thinker; ability to look at the bigger picture and who can partner with key stakeholders to drive the direction of the business
  • Strong relationship management and team orientation skills; ability to lead, execute gravitas and influence others in a cross-functional environment.
  • Must possess excellent listening, oral, written, presentation, communication and negotiating skills
  • Strong project management skills facilitating culturally diverse teams across service lines and functions
  • Ability to function in a rapidly changing, heavily matrixed and often virtual environment
  • Ability to prioritize, drive and adapt to change quickly in a fast-paced environment
  • Culturally sensitive, capable of handling interactions with a “global mindset”

To qualify for the role, you must have

  • MBA or another relevant advanced degree from a top educational institution
  • Experience: 12-14 years
  • Certification Requirements: Certification Requirements: PMP or other PM certification preferred but not mandatory.



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