Role name and description
Assistant Director: Area & Region PMO Lead
Your key responsibilities
- Foster, develop and build high-impact relationships with decision makers/influencers in the customer organization and stakeholders within GDS by strong understanding of their evolving needs, expectations, perceptions and key business imperatives
- Collaborate with reporting/business analytics function to deliver insightful reporting, improve data integrity and management, and utilize e analytics to help the leadership team evaluate and drive business performance
- Sets the bar by leading diplomatically with confidence and handling stressful situations with self-awareness and a calm, balanced demeanor, drives and support change management in a positive and effective way
- Play a lead role in managing virtual / in-person meetings by developing plans in conjunction with internal and external leadership, and drive the discussions to meet the agreed objectives
- Build a relationship of trust and openness with key stakeholders; increasingly becoming the Go To person for non-Service Delivery issues, and/or aware of any issues that affect the overall CS
- To support Data analysis required for strategic decision making.
- Demonstrated aptitude for quantitative and qualitative analysis.
- Effective written and verbal communication skills.
- Experience of leading large, complex, global delivery programs.
- Excellent problem-solving skills.
- Experience in coordinating large GDS events
Skills and attributes for success
- The role would involve liaising closely with GDS service lines and enablement functions to ensure identified opportunities are being pursued aggressively and deliverables are up to stakeholders’ expectations
- The individual should have a flair for troubleshooting operational issues and finding creative solutions to drive the team’s agenda forward
- The role requires excellent analytical skills to analyze the business issues/challenges with a view to supporting the right decision-making process
- Ability to use a strategic, solution-oriented approach to creating interest in our unique value proposition with senior level executives
- Should be able to conceptualize/visualize business solution and deliver customized presentation, business collaterals articulating progressive value proposition to the executive level audiences and follow up with the leaders to create a competitive advantage
- Strategic thinker; ability to look at the bigger picture and who can partner with key stakeholders to drive the direction of the business
- Strong relationship management and team orientation skills; ability to lead, execute gravitas and influence others in a cross-functional environment.
- Must possess excellent listening, oral, written, presentation, communication and negotiating skills
- Strong project management skills facilitating culturally diverse teams across service lines and functions
- Ability to function in a rapidly changing, heavily matrixed and often virtual environment
- Ability to prioritize, drive and adapt to change quickly in a fast-paced environment
- Culturally sensitive, capable of handling interactions with a “global mindset”
To qualify for the role, you must have
- MBA or another relevant advanced degree from a top educational institution
- Experience: 12-14 years
- Certification Requirements: Certification Requirements: PMP or other PM certification preferred but not mandatory.
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