KLA Senior Field Support Supervisor 

United States, Texas, Richardson 

931264443

PRIMARY RESPONSIBILITY:

Directs the coordination of technical and administrative support activities including installation, repair, preventative maintenance, and engineering change upgrades.

Ensures adequate records and systems are maintained.

Schedules personnel responding to critical situations. Maintains communication with design management and specialists in resolving technical problems and/or bringing problems to the design department’s attention.

Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

Receives assignments in the form of objectives with goals and the process by which to meet goals.

Administers company policies that directly affect subordinate employees. Recommends changes to unit or sub-unit policies. Management reviews work to measure meeting of objectives.
Works on issues where analysis of situation or data requires review of
relevant factors.

Exercises judgment within defined procedures and policies to determine
appropriate action.

Frequently interacts with subordinate supervisors and functional peer groups.
Interaction normally requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects or schedules.
May provide direct supervision to exempt employees and/or nonexempt
employees (i.e., technicians, designers, support personnel).

Minimum Qualifications

Bachelors degree in technical field or business administration and 4 years of experience in the semiconductor industry.

Ability to travel internationally

Prefer previousmanagement/supervisorexperience but not required