Juniper Inside Service Sales Representative German language skills 

Romania, Bucuresti - Ilfov 

925256039

The position involves a combination of data administration, quote preparation and sales responsibilities. The associate Inside Service Sales Representative will use professional concepts and exercise judgment to develop renewal quotes for all expiring maintenance contracts and assist with new business as requested by Service Business Manager (SBM) they support. This position relies on a detailed knowledge of all tools, systems, processes and policies related to maintenance quoting, entitlement and service delivery. The position will carry an overlay quota for the SBM/Field sales team the individual is assigned to.

Responsibilities:

• Partners with SBM and field sales in driving attainment of assigned team quota, primarily for maintenance renewals
• Uses detailed systems and process knowledge to develop proactive and reactive renewal quotes for all expiring contracts
• Responsible to make direct contact with customers, partners and distributors as needed to ensure timely receipt of renewal purchase orders
• Assists with sales/SBM-led deals by providing quote and process support
• Manages sales achievement forecast in Salesforce.com
• Interacts with various related teams to ensure positive customer experience; case resolution, database/entitlement management, problem resolution, general inquiries
• Attends regular status-update field sales team meetings to ensure service business information is received or disseminated on a timely basis
• Performs all database management and data analysis required to prepare accurate quotes and maintain data integrity

Required Skills/Experience:

• Bachelor’s degree or equivalent work experience, with at least 2-4 years of service business experience for a network or technology company
• Fluency in German language is required
• 3+ years Sales or Customer Service experience providing service business support as part of a sales team for an IP Network company preferred
• Strong attention to detail with demonstrated ability to organize and work on multiple projects
• Demonstrated financial, operational, analytical, and decision making skills
• Strong verbal and written communication skills
• Strong data entry and Excel skills

Technology Skills:

SAP, Salesforce.com, Microsoft Excel and Word preferred

ELIGIBILITY TO WORK AND E-VERIFY

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers.

● Information for applicants about E-Verify / E-Verify Información en español:

● Immigrant and Employee Rights Section (IER) -

E-Verify® is a registered trademark of the U.S. Department of Homeland Security.