Microsoft Senior Experience Strategist 

United States 

923816583

• large scaleend-to-end. experiences. This means we have more interaction with executives.
• Weoperatewithin a horizontal team format, where we lead with influence to cultivate. key partnerships across organizations within Microsoft.
• Much of our work is fast-paced, agile, and iterative.

We could be the right team for you if you are looking for a team with:

• An inclusive and collaborative environment, encouraging diverse team perspectives.
• A culture of thought leadership, shepherding customer-centricity at the team’s core.
• Agency and creative freedom to generate energy with stakeholders through dynamic. storytelling and visually appealing artifacts.
• The ability to create clarity amidst ambiguous and complex customer challenges.

Required/Minimum Qualifications

• Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 4+ years User Experience Research experience

o OR Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 3+ years User Experience Research experience

o OR Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 1+ year(s) User Experience Research experience

o OR equivalent experience.

• 4+ years designing and facilitating co-creation/ideation/design thinking workshops to drive meaningful business outcomes
• 4+ years working on experiences that include extensive digital solutions (omni-channel, self-service, AI bots, etc.)
• 4+ years conducting 1:1 research interviews

Additional or Preferred Qualifications

• Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 8+ years User Experience Research experience

o OR Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 6+ years User Experience Research experience

o OR Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 3+ years User Experience Research experience

o OR equivalent experience.

• 3+ years relevant domain experience within technology sector.
• 3+ years experience in research methods impacting both product direction and detailed experience design.
• 6+ years designing and facilitating co-creation/ideation/design thinking workshops to drive meaningful business outcomes
• 6+ years working on experiences that include extensive digital solutions (omni-channel, self-service, AI bots, etc.)
• 6+ years conducting 1:1 research interviews

• Scope, design and leadin-person and virtualcustomer-facing co-creation workshops that result in breakthrough

• Excellent communicator and storyteller that can communicate complex concepts in a manner that creates enthusiasm and alignment for the proposedfuture state experiences

• Skilled at executive-level stakeholder management; comfortable setting

• identifiesthe best way toleveragequalitative research to support a designobjective, including the area of focus and research method(s)best suited to the businessobjectives

• Demonstrated experience with a wide variety of research methods (e.g., interviewing, surveys, foundational, quantitative, qualitative, etc.).Hands-on experience designing, planning, andfacilitatinginterviews, field research, international research, and survey design

• Build connections and partnerships to deliver a persuasive outside-in customer-centric approach to enable a connected experience delivered at scale

• a foundational

• Ability to clearly and succinctly presentpossible solutionsoutside of the designated design space

• maintainopen communication

• Ability to see things from various altitudes and communicate holistic solutions

Other

• Embody our and