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HP Senior Director Digital Experience Strategist United States, Texas 253658222
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Strategic Leadership-
Develop and implement a comprehensive digital experience strategy aligned with the company’s businessobjectivesandcustomers
cross functionalexecutive leadership to integrate digital experience initiatives into the broader business strategyacross the BU’s.
Work closely with the creative and technical teams to translate the digital experience strategy into engaging and effective digital products and services
Stakeholder Engagement:
Communicate digital strategies, goals, and performance metrics to key stakeholders, including executive leadership, board members, and external partners.
Act as a thought leader within the organization, championing the importance of a strong digital experience strategy
Customer-Centric Design
Advocate for a customer-first approach, ensuring all digital experiences are intuitive, accessible, and tailored to meet the evolving needs of the target audience.
Conduct and oversee user research, data analysis, market research, and competitive benchmarking toidentifyinsights, opportunities, and best practices
Create and present strategic deliverables, such as personas, journey maps, value propositions, service blueprints, and roadmaps
Data- Driven Insights
Conduct and oversee user research, data analysis, market research, and competitive benchmarking toidentifyinsights, opportunities, and best practices
Technology & Innovation:
Stay at the forefront of digital trends andemergingtechnologies,identifyingopportunities to innovate and enhance the customer experience.
Lead the exploration and adoption of new tools, platforms, and practices that can improve the digital ecosystem.
EXPERIENCE & REQUIREMENTS
Bachelor's degree or higher in digital strategy, user experience design, service design, or related fields
At least 10 years of experience in digital strategy, user experience design, service design, or related fields, with at least 5 years of experience in a senior leadership role
track recordof leading and delivering successful digital experience projects for large and complex clients across various industries and sectors
Strong knowledge and skills in user research, data analysis, market research, and competitive benchmarking methods and tools
Excellent communication, presentation, and storytelling skills, and the ability to communicate complex and abstract concepts in a clear and compelling way
Exceptional strategic thinking, problem-solving, and decision-making skills, and the ability to balance creativity and pragmatism
Highly collaborative, adaptable, and client-oriented, and the ability to work effectively in a fast-paced and dynamic environment
Passionate, curious, and driven, and the ability to inspire and motivate others
HP offers a , including:
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
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Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
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