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HP Senior Director Digital Experience Strategist 
United States, Texas 
253658222

27.03.2025

Strategic Leadership-

  • Develop and implement a comprehensive digital experience strategy aligned with the company’s businessobjectivesandcustomers

  • cross functionalexecutive leadership to integrate digital experience initiatives into the broader business strategyacross the BU’s.

  • Work closely with the creative and technical teams to translate the digital experience strategy into engaging and effective digital products and services

Stakeholder Engagement:

  • Communicate digital strategies, goals, and performance metrics to key stakeholders, including executive leadership, board members, and external partners.

  • Act as a thought leader within the organization, championing the importance of a strong digital experience strategy

Customer-Centric Design

  • Advocate for a customer-first approach, ensuring all digital experiences are intuitive, accessible, and tailored to meet the evolving needs of the target audience.

  • Conduct and oversee user research, data analysis, market research, and competitive benchmarking toidentifyinsights, opportunities, and best practices

  • Create and present strategic deliverables, such as personas, journey maps, value propositions, service blueprints, and roadmaps

Data- Driven Insights

  • Conduct and oversee user research, data analysis, market research, and competitive benchmarking toidentifyinsights, opportunities, and best practices

Technology & Innovation:

  • Stay at the forefront of digital trends andemergingtechnologies,identifyingopportunities to innovate and enhance the customer experience.

  • Lead the exploration and adoption of new tools, platforms, and practices that can improve the digital ecosystem.

EXPERIENCE & REQUIREMENTS

  • Bachelor's degree or higher in digital strategy, user experience design, service design, or related fields

  • At least 10 years of experience in digital strategy, user experience design, service design, or related fields, with at least 5 years of experience in a senior leadership role

  • track recordof leading and delivering successful digital experience projects for large and complex clients across various industries and sectors

  • Strong knowledge and skills in user research, data analysis, market research, and competitive benchmarking methods and tools

  • Excellent communication, presentation, and storytelling skills, and the ability to communicate complex and abstract concepts in a clear and compelling way

  • Exceptional strategic thinking, problem-solving, and decision-making skills, and the ability to balance creativity and pragmatism

  • Highly collaborative, adaptable, and client-oriented, and the ability to work effectively in a fast-paced and dynamic environment

  • Passionate, curious, and driven, and the ability to inspire and motivate others

HP offers a , including:

  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Life insurance

Full time

No shift premium (United States of America)


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