NetApp Academy - Professional Services Associate 

United States, North Carolina 

911548867

Services Sales Associate -has the pre-sales responsibility for opportunity qualification, assessments, scoping, and sizing which requires excellent communication skills to become the point of contact for the customer.

meet the requirements of Enterprise clients by providing and deploying technical architectures that deliver the highest value add on NetApp solutions.

• Excellent written and verbal communication skills
• Strong interpersonal relationship-building skills
• Ability to problem solve and critically analyze situations
• Identify and influence the continuous improvement of key business processes resulting in improved customer experience.
• Work closely with the sales team to present solutions to customers’ unique requirements.
• Develop a support and professional services plan as a part of the overall account plan to meet NetApp’s professional services objectives
• Position and deliver company-marketed solution sets and other custom consulting
• Work collaboratively with other engineers and managers in a team environment to meet aggressive goals and high-quality standards
• Manage a variety of projects to time, budget, quality, and contracted deliverables
• Open-minded and positive attitude
• Willingness to learn and adapt to changing environments

No industry-relevant experience is required for this position. Candidates who have acquired basic knowledge or skills through education, internships or relevant coursework will be considered.

Additional Details

This is a pipeline position that will be opened on a recurring basis and used to fill roles aligned with the required skill sets. Recruiting efforts will be ongoing until specific teams find an ideal match.